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As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Job Responsibility:
Support the pharmacy team in delivering operational and service excellence
Assist the pharmacy team to ensure pharmacy operations run smoothly
Fill prescriptions promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Complete required company training program
Satisfy all registration, licensing, and certification requirements
Contribute to safe and effective operations of the pharmacy
Follow all company SOPs
Follow pharmacy workflow procedures
Contribute to positive patient experiences
Complete basic inventory activities
Contribute to a high-performing team
Remain flexible for scheduling and business needs
Understand and comply with all relevant federal, state, and local laws
Deliver additional patient health care services where allowable
Support immunizations where permissible
Educate patients about vaccines
Monitor for and respond to adverse reactions
Review and collect patient information
Monitor and manage vaccine supplies
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning
Problem Resolution
Physical Demands
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs
What we offer:
Affordable medical plan options
401(k) plan including matching company contributions