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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Support the pharmacy team in delivering operational and service excellence
Assist patients and customers to deliver an exceptional experience
Fill prescriptions promptly, safely, and accurately
Operate as part of the pharmacy team through consistent application of Standard Operating Procedures
Complete required company training program and satisfy all registration, licensing, and certification requirements
Contribute to safe and effective operations of the pharmacy
Follow pharmacy workflow procedures at each pharmacy workstation
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities
Contribute to a high-performing team
Remain flexible for both scheduling and business needs
Understand and comply with all relevant federal, state, and local laws
Deliver additional patient health care services where allowable
Support immunizations where permissible
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and focus
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another
Ability to confirm prescription information and label accuracy
Customer service and team orientation
Actively look for ways to help people
Notice and understand patients’ reactions
Communication skills
Use and understand verbal and written communication
Utilize active listening
Mathematical reasoning
Ability to use math to solve a problem
Problem resolution
Identifying challenging patient or colleague interactions
Physical demands: be mobile and remain upright for extended periods
lift, scan, and bag items
reach overhead
move fingers repetitively
extend hand(s) and arm(s) multiple directions
control precision
stoop to a considerable degree
close visual acuity
occasionally lift up to 20 lbs
express or exchange ideas by means of spoken word
have the ability to receive detailed information through oral communication
Any additional tasks as directed by Supervisor or Manager
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations