Pharmacy technician Job at CVS Health (Collierville)

Pharmacy technician

CVS Health

Location:
United States , Collierville

Category:
Pharmacy

Contract Type:
Not provided

Salary:

17.00 - 25.65 USD / Hour

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Job Description:

CVS health has an exciting new opportunity as a Pharmacy Technician on our CarePlus Specialty Pharmacy team. The team specializes in MS, Oncology, Hepatitis, HIV, Rheumatology, Dermatology, and Transplant and Gastrointestinal diseases As part of the team, you will you will be leading an innovative and bold initiative aimed at transforming health care and pharmacy leveraging new and emerging information, technologies and channels.

Job Responsibility:

Assists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs
Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays
Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends
Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes
Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates
Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals
Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience
Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services
Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services

Requirements:

Valid Tennessee Pharmacy Technician Registration
6+ months experience required in a customer service position within in healthcare, social services, or a similar service position
High School diploma or equivalent

Nice to have:

Prior authorization experience
CPhT or ExCPT Certification

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
February 13, 2026

Expiration:
March 28, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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