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Pharmacy Technician position at CVS Health supporting pharmacy teams in delivering operational and service excellence. Responsible for assisting patients, ensuring accurate prescription fulfillment, following standard operating procedures, and contributing to a safe and inclusive work environment. May include immunization support where permitted by law.
Job Responsibility:
Support pharmacy team in delivering operational and service excellence
Assist patients and customers to deliver exceptional experience
Ensure pharmacy operations run smoothly
Ensure patients' prescriptions are filled promptly, safely, and accurately
Follow Standard Operating Procedures (SOPs) and best practices
Complete company training program
Satisfy all registration, licensing, and certification requirements
Follow pharmacy workflow procedures at each pharmacy workstation (production, pick-up, drive-thru, drop-off)
Show empathy and genuine care creating heartfelt and personalized moments
Keep patients healthy by offering immunizations and other services
Demonstrate compassionate care by solving or escalating patient problems
Complete basic inventory activities as permitted by law
Accurately put away medication deliveries
Complete cycle counts, returns-to-stocks, waiting bin inventories
Support immunizations where allowable by law (preparing and administering vaccines)
Educate patients about importance of vaccines
Monitor for and respond to adverse reactions
Report adverse reaction events per public health requirements
Review and collect patient information
Track and document for each applicable patient
Monitor and manage vaccine supplies
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
If state board does not mandate minimum age requirement, must be at least 16 years of age
If state board does not mandate minimum educational requirement, must have high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another
Ability to confirm prescription information and label accuracy
Actively look for ways to help people in a friendly manner
Notice and understand patients' reactions, and respond appropriately
Use and understand verbal and written communication
Utilize active listening
Ability to use math to solve pharmacy problems
Identifying challenging patient or colleague interactions and choosing the best course of action
Physical mobility and ability to remain upright for extended periods
Ability to lift, scan, and bag items
Reach overhead and stretch to grasp items
Move fingers repetitively for typing and picking
Extend hands and arms multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Stoop to considerable degree
Close visual acuity for transcribing, computer work, reading
Occasionally lift up to 20 lbs
Frequently lift up to 10 lbs
Express or exchange ideas by means of spoken word
Ability to receive detailed information through oral communication
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs
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