Pharmacy Technician, CVS Health

CVS Health

Location:
United States, Work at Home

Category:
Pharmacy

Contract Type:
Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

Primary responsibility is supporting the operations of the Retro DUR (Drug Utilization Review) Clinical Pharmacy staff. This will include outreach calls and faxes to providers, pharmacists, case managers and members, managing day to day processes, analyzing data and organizing and documenting all relevant interactions. Executes both routine and non-routine business support tasks for the Clinical Pharmacy Support area under limited supervision.

Job Responsibility:

Supporting the operations of the Retro DUR (Drug Utilization Review) Clinical Pharmacy staff
Outreach calls and faxes to providers, pharmacists, case managers and members
Managing day to day processes
Analyzing data and organizing and documenting all relevant interactions
Educates Case Managers on opportunities to enhance medication utilization of members
Responsible for prescriber outreach for specific Scoreable Action Item initiatives
Work with team Pharmacist to investigate specific cases of overutilization including potential member outreach
Identify opportunities for improvement in departmental and pharmacy operations
Train, coach, and mentor new Clinical Support Technician Staff

Requirements:

4 or more years relevant experience
Valid Pharmacy Technician Certification (PTCB or ExCPT)
Working knowledge of Microsoft Outlook, Excel and Teams
Ability to interpret Pharmacy Claims data
Proficiency in computerized pharmacy systems and software applications
Previous provider/pharmacy outreach experience
Ability to perform duties with minimal supervision
Proficient knowledge of Brand/Generic drug names
High School Diploma or equivalent

Nice to have:

Managed Care experience
Advanced knowledge of Microsoft Excel and Microsoft Access
Understanding of medical and pharmacy terminology

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
October 16, 2025

Expiration:
October 17, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Pharmacy Technician