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As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Job Responsibility
Following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities
Contributing to a high-performing team
Remaining flexible for both scheduling and business needs
Understanding and complying with all relevant federal, state, and local laws
Delivering additional patient health care services where allowable by law
Completing additional licensure and training requirements to obtain Technician Immunizer status
Educating patients about the importance of vaccines
Monitoring for and responding to adverse reactions
Reviewing and collecting patient information
Monitoring and managing vaccine supplies
Requirements
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Ability to complete required training within designated timeframe
Regular and predictable attendance, including nights and weekends
Mathematical Reasoning
Problem Resolution
Physical Demands - be mobile and remain upright for extended periods of time, lift, scan, and bag items, reach overhead, move fingers repetitively, extend hands and arms, control precision, stoop, close visual acuity, occasionally lift up to 20 lbs, frequently lift up to 10 lbs, constantly lift and exert a negligible amount of force
Nice to have
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs