This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
Job Responsibility:
Support the pharmacy team in delivering operational and service excellence
Assist the pharmacy team to ensure that pharmacy operations run smoothly
Ensure patients’ prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
Demonstrate genuine care and contribute to a safe and inclusive culture
Follow all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care
Keep patients healthy by offering immunizations and other services at the register and over the phone
Demonstrate compassionate care by solving or escalating patient problems
Complete basic inventory activities, as permitted by law
Accurately put away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories
Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
Actively seek opportunities to expand clinical and technical knowledge
Remain flexible for both scheduling and business needs
Voluntarily travel to stores in the market to work shifts as needed
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law
Support immunizations, which includes preparing and administering vaccines
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty
Monitoring for, and responding to, adverse reactions
reporting adverse reaction events per public health requirements
Reviewing and collecting patient information
tracking and documenting for each applicable patient
Monitoring and managing vaccine supplies
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another
Ability to confirm prescription information and label accuracy
Actively look for ways to help people in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication
Utilize active listening
Ability to use math to solve a problem
Identifying challenging patient or colleague interactions and choosing the best course of action
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
picking, pinching, typing
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Stoop to a considerable degree
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force
Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force
Consistently lift and/or exert a negligible amount of force
Express or exchange ideas by means of spoken word
Have the ability to receive detailed information through oral communication
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching