Pharmacy Technician, CVS Health

CVS Health

Location:
United States, Work At Home

Category:
Customer Service

Contract Type:
Employment contract

Salary:

18.50 - 38.82 USD / Hour

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

Job Responsibility:

Processes prior authorization requests received by phone, fax, or electronically and utilizes various computer resources, existing criteria, and medication guidelines to perform clinical research to support prior authorization reviews
Proactively completes prior authorization approvals and denials that are due to expire and maintains complete, timely, and accurate documentation
Reviews potential prior authorization denial language to ensure NCQA requirements are met
Follows prior authorization workflow, policies, and procedures during the course of the workday
Answers a potentially high volume of prior authorization inquiry calls from provider's offices, pharmacies, and internal partners and uses various computer resources to communicate prior authorization status or decisions
Maintains a balance of productivity, quality and timeliness of work
Participates in training and continuing education as required
Participates in team/departmental meetings as required
Excellent attendance is a must
Successful pharmacy technicians will be proficient in drug name and diagnosis pronunciation, recognizing medical terminology, and navigating multiple computer resources to document conversations and prior authorization decisions
Successful pharmacy technicians will possess good written and verbal communication skills

Requirements:

National Pharmacy Technician certification and applicable state Pharmacy Technician license, current and in good standing, are required and must be maintained
Between 1-5+ years of Pharmacy Prior Authorization processing experience
Ability to Multi-task and prioritize work
Ability to adjust based on business or department needs
Good organization skills

Nice to have:

Retail or Hospital experience
Managed Care or Medicaid experience
AS400 experience
Proficiency in using computerized resources and software applications
Proficiency with Microsoft applications (Excel, Word, and Outlook)
Knowledge in pharmacy practices, procedures, and ability to read and understand clinical information
Working knowledge of drug dosage forms, drug strength, generic and brand name equivalent

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for wellness screenings, tobacco cessation, and weight management
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 17, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Pharmacy Technician