Pharmacy Technician Supervisor (Outpatient) Job at University of Rochester (Rochester)

Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

This is a line supervisor role
The technician supervisor will have the knowledge and skills of at least a Certified Pharmacy Technician on the career ladder and will spend a dedicated portion of time functioning as a member and leader of the technician team
The supervisor will have responsibility for assuring adequate training and management of training materials for their area of supervision
The technician supervisor will establish the work schedule for the area of supervision
They will conduct evaluations of performance and manage a HR related issues for their direct reports
Responsibilities and tasks are consistent with state, federal and local regulations
and consistent with the functions of a pharmacy technician
The technician supervisor will have direct supervisory responsibility for the technician team in the relevant area of supervision under the oversight of the Pharmacy Technician Operations Supervisor
Fulfill the responsibilities of a pharmacy technician in the area of supervision with a high level of knowledge and skills
Coordinates the training schedule and assignments for all newly employed pharmacy technicians to assure an effective training experience
Assures accurate and timely documentation of all training experiences
Establishes a process for on-going and timely evaluation of progress of new employees during the technician training process
Coordinates with supervisors in other functional areas to assure adequate cross training is completed and competencies maintained
Assures all training materials are maintained and up-to-date for area of primary responsibility
Establishes competency assessments for area of primary responsibility and a schedule for documentation of continuing competency for existing pharmacy technicians
Identifies areas of quality, regulatory or operational improvement, and develops proposals relative to process improvement for presentation to the relevant pharmacy manager
Works with the pharmacy manager to implement process improvements in the area of primary responsibility
Establishes a team schedule that is available to all members of the team within departmental expectations of timeliness
Frequent interaction with pharmacy managers and other technician supervisors to assure staffing is meeting minimum requirements in all areas of the department and maintain daily workload
When short-staffing situations exist adjust staff accordingly to ensure adequate and timely coverage
Establishment and maintenance of positive team dynamics among the pharmacy technician staff through regularly scheduled meetings and communications about team performance, process improvement and overall team accomplishments
Responsible for holding general technician meetings throughout the year to discuss relevant concerns and needs
Manages issues and conflicts that emerge in a timely and professional manner to quickly and effectively resolve problems that may disrupt team dynamics
Serves as liaison between technician and pharmacy leadership
Bring ideas from staff that relate to process improvement and safety to leadership
Support down pharmacy policies and initiatives
Manages the interview and hiring decision process for pharmacy technicians, adhering to all university policies relevant to the interview and hiring process
Conducts performance evaluations of direct reports in accordance with university and departmental expectations and policies
Monitors time and attendance of direct reports
Maintains time and attendance documentation appropriately based on area of work
When necessary, conducts progressive discipline up to and including termination decisions
Promotes employee engagement and supports employee retention efforts

Requirements

Bachelor’s degree preferred
3 years of acute hospital pharmacy experience as a pharmacy technician, or relevant management experience in the health care setting preferred
Or equivalent combination of education and experience required
Demonstrates an aptitude and ability to effectively provide leadership and direction to coworkers required
Be of good moral character including application of IICARE values required
Certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements required
NYS Pharmacy Technician Licensure and Registration preferred

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Pharmacy Technician Supervisor (Outpatient)

Job Description

Job Responsibility

Requirements

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