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When you step behind the counter as a pharmacy technician / pharm tech apprenticeship, you’ll always be front and center. Each day is a new opportunity to build relationships and help customers, helping them find more joyful lives through better health. And we’ll make sure you get some joy yourself. Our pharmacies are filled with innovation, new technologies and so many ways to learn and grow. You’ll get the tools and support you need to move your career forward. And we can’t wait to you see how far you can go.
Job Responsibility:
Assists the pharmacist, under direct supervision, in the practice of pharmacy
Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers
Models and delivers a distinctive and delightful customer experience
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members
Develops strong relationships with most valuable customers
Under the supervision by the pharmacist, assist in the practice of pharmacy
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information
Fills prescriptions by retrieving, counting and pouring pharmaceutical drugs
Verifies medicine is correct
Checks for possible interactions
Assists pharmacists in scheduling and maintaining work flow
Reports prescription errors to pharmacist on duty
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
Responsible and accountable for registering all related sales on assigned cash register
Handles telephone calls that do not require personal attention of the pharmacist
Processes manual claims for third party program prescription services
Assists and supports Pharmacy Department on inventory management activities
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community
Assists with exterior and interior maintenance
Complies with all company policies and procedures
Completes special assignments and other tasks as assigned
Earns and maintains PTCB certification through the designated PTCB training program
Attends training requested by Manager and acquires continuing education credits
Requirements:
Must be fluent in reading, writing, and speaking English
Requires willingness to work flexible schedule, including evening and weekend hours
Nice to have:
Prefer six months of experience in a retail environment
Prefer to have prior work experience with Walgreens
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications