Pharmacy Technician / Pharm Tech Apprenticeship Job at Walgreens (Chicago)

Job Description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Job Responsibility

Assists the pharmacist, under direct supervision, in the practice of pharmacy
Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers
Models and delivers a distinctive and delightful customer experience
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits
Develops strong relationships with most valuable customers
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy
Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
Assists pharmacists in scheduling and maintaining work flow
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required
Takes customer to OTC aisle when possible to assist in locating products
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages, shortages, order errors or damaged goods involving Rx drugs
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required
Assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Complies with all company policies and procedures
maintains respectful relationships with coworkers
Completes special assignments and other tasks as assigned
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration
Otherwise, earns PTCB certification as condition of promotion to senior technician
Attends training requested by Manager and acquires continuing education credits
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.

Nice to have

Prefer six months of experience in a retail environment
Prefer to have prior work experience with Walgreens
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications
Prefer good computer skills
Prefer the knowledge of store inventory control
Prefer PTCB certification.

What we offer

Health, dental and vision
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs

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Pharmacy Technician / Pharm Tech Apprenticeship

Job Description

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Requirements

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