Pharmacy Technician - Customer Care - Call Center Job at Strive Compounding Pharmacy (Mesa)

Pharmacy Technician - Customer Service

Are you ready to step into a pivotal role that shapes the future of healthcare? ...

Location

United States , Tampa

Salary:

Not provided

Strive Compounding Pharmacy

Expiration Date

Until further notice

Requirements

GED or high school diploma
An active State Technician License
Current and valid PTCB (Pharmacy Technician Certification Board) certification is required or willing to obtain one within 6 months of hire
A clean criminal record with no felonies
Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space
Proficiency in basic math and general PC skills, including Microsoft Office, internet navigation, and email
Excellent verbal and written communication skills

Job Responsibility

Handle phone calls and make outgoing calls to assist patients and healthcare providers
Manage payments and maintain accurate financial records
Provide efficient solutions to inquiries about orders, including payment, shipping, and processing
Respond to text messages promptly for easy communication
Facilitate communication between pharmacists and technicians to ensure smooth patient care

What we offer

Employer paid healthcare coverage available after 30 days of employment
Choice of an FSA/HSA
Voucher for new hire scrubs (if applicable)
Parental leave
401(k) plan with matching contributions
Weekends and holidays off
FREE COMPOUNDED MEDS to employees and immediate family members

Fulltime

Training Specialist, Customer Care Call Center

The Customer Care Training Specialist is responsible for delivering impactful tr...

Location

United States , Mesa

Salary:

25.00 - 27.00 USD / Hour

Strive Compounding Pharmacy

Expiration Date

Until further notice

Requirements

Must have a current and active Arizona Pharmacy Technician license (not Trainee License)
Must have a current and active PTCB or CPhT certification
2+ years of professional experience in Call Center Training, or Quality Operations
2+ years of professional experience with training and motivating adult learners
Strong written communication skills and the ability to create clear, comprehensive training materials
High attention to detail, strong organizational habits, and the ability to manage multiple and changing priorities
Comfort with fast-paced environments, evolving processes, and cross-functional collaboration
Experience with tools like HubSpot, Genesys, Slack, LifeFile, Google Workspace, and similar platforms
Pharmacy or healthcare experience

Job Responsibility

Facilitate new hire training sessions (systems, workflows, call handling, soft skills, etc.)
Deliver ongoing training such as refreshers, upskilling, and cross-training
Develop high-quality training materials including SOPs, job aids, interactive guides, and knowledge articles
Maintain the centralized Customer Care training guide and keep all documents version-controlled and up to date
Manage onboarding schedules, track trainee progress, and coordinate with supervisors to ensure readiness for live calls
Conduct call reviews, QA assessments, and follow-up coaching to support trainee success
Identify knowledge gaps and implement solutions such as updated guides, FAQs, workflows, or training modules
Collaborate with Customer Care leadership, QA, Pharmacy, Billing, and Technology teams on updates, new processes, and large rollouts (Genesys, HubSpot enhancements, workflow changes, etc.)
Support change management by preparing training communications, launch plans, and educational materials

What we offer

Employer paid healthcare coverage available after 30 days of employment
Choice of an FSA/HSA
Voucher for new hire scrubs (if applicable)
Parental leave
401(k) plan with matching contributions
Weekends and holidays off
FREE COMPOUNDED MEDS to employees and immediate family members

Fulltime

Pharmacy Technician - Customer Care

Are you ready to step into a pivotal role that shapes the future of healthcare? ...

Location

United States , Mesa

Salary:

21.00 - 25.00 USD / Hour

Strive Compounding Pharmacy

Expiration Date

Until further notice

Requirements

A GED or high school diploma
A clean criminal record with no felonies
Current and valid PTCB (Pharmacy Technician Certification Board) or NHA CPhT certification is required
An active AZ State technician license
Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space
Proficiency in basic math and general PC skills, including Microsoft Office, internet navigation, and email
Excellent verbal and written communication skills

Job Responsibility

Manage 60–100 inbound and outbound calls daily, delivering quick, accurate, and empathetic assistance
Handle patient communication across multiple channels — calls, text messages, and emails — ensuring timely and professional responses
Provide clear solutions to inquiries about orders, shipping, payments, and processing
Accurately process payments and maintain proper financial records
Partner closely with pharmacists and technicians to support seamless patient care
Uphold high standards of quality, compliance, and accuracy in every interaction

What we offer

Employer paid healthcare coverage available after 30 days of employment
Choice of an FSA/HSA
Voucher for new hire scrubs (if applicable)
Parental leave
401(k) plan with matching contributions
Weekends and holidays off
FREE COMPOUNDED MEDS to employees and immediate family members

Fulltime

Medication Dispense Technician

The Medication Dispensing Technician is responsible for ensuring that the Medica...

Location

United States , Charlotte

Salary:

40000.00 - 52300.00 USD / Year

Humana

Expiration Date

Until further notice

Requirements

Minimum one (1) year of experience in a pharmacy setting
Basic computer knowledge, in MS Office Suite, word, excel
Knowledge of clinic services, standards, policies and procedures
Ability to multitask, operate phones, personal computer, software and other IT systems
Ability to communicate and work with doctors, patients and other team members in a professional manner
Ability to pay close attention to detail and to ensure accuracy of reports and data
Excellent communication and interpersonal skills, customer service oriented
Strong interpersonal & mathematical skills
This position requires travel nationwide for training and support purposes as needed

Job Responsibility

Receiving and efficiently processing patient prescriptions, assisting in preparing and delivering medications under direct supervision of dispensing provider in accordance with prescription and within Federal and State Regulations
Partner with center staff to ensure medication adherence
Answer and manage incoming patient and pharmacy calls
Prepares medications for provider, dispensing the medication in accordance with prescription
Processes refills for chronic conditions preapproved by dispensing physician daily
Orders pharmaceuticals and receive/stock drugs
Completes pharmacy reports, not limited to inventory reports and expired medications
Collects patient information for prescription and billing
Keeps filing system updated for multiple procedures/processes
Assists with pharmacy claims adjudication including calling insurances to assess and correct pharmacy claims rejections if appropriate

What we offer

medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities
bonus incentive plan

Fulltime

New

Behavior Technician

At Up and Up ABA, we are dedicated to providing the highest level of professiona...

Location

United States , White Rock

Salary:

Not provided

Up and Up ABA

Expiration Date

Until further notice

Requirements

Must be at least 18 years old with a high school diploma or equivalent
Preferably, have at least 1 year of experience working with individuals with special needs
Must have a valid Driver’s License
RBT certification is preferred

Job Responsibility

Provide direct behavioral services in both individual and group settings
Implement skill acquisition programs using ABA and Verbal Behavior Analysis techniques
Work closely with Board Certified Behavior Analysts to carry out personalized treatment plans
Uphold client confidentiality and respect at all times
Keep your professional knowledge current through workshops, publications, and networking
Ensure the safety and well-being of clients during sessions and in emergency situations

What we offer

401(k) with matching contributions
Dental, health, and vision insurance
Paid time off and paid training
Flexible work schedule
Referral program

New

Help Desk Analyst

Title: Help Desk Analyst. Classification: Non-Exempt. Reports To: Help Desk Mana...

Location

United States , Santa Clarita

Salary:

24.00 - 27.00 USD / Hour

Vallarta Supermarkets

Expiration Date

Until further notice

Requirements

1 – 3 Years of Help Desk support experience in a fast-paced office setting
Excellent troubleshooting skills
Excellent communication skills
Ability to multi-task and prioritize
Basic understanding of Spanish language
reading, writing, and speaking
Type a minimum of 45 WPM
Demonstrate patience, flexibility and positive attitude
Strong organizational and follow-up skills
High attention to detail

Job Responsibility

Provide technical support to Vallarta Stores, Corporate and Warehouse user that relate to IT hardware and various applications
Resolve customer issues, providing superior customer service to ensure satisfied customers
Provide level 1 & 2 support for all store hardware/applications issues
Provide level 1 & 2 support for all corporate and warehouse desktop hardware/software issues with off-the-shelf software such as Microsoft suites, AS/400, Vocollect and OnBase systems
Log all Help Desk interactions into ServiceNow Express ticketing system
Make appropriate and thorough updates to ServiceNow Express incidents
Perform hardware and software installation
Stay current with system information, changes, and updates
Ability to escalate issues when needed to proper level 3 or vendors
80% of his duties will be at the desk answering calls and emails

Fulltime

New

Asset Protection Detective

The responsibility of the Asset Protection Detective consists of apprehending su...

Location

United States , Santa Clarita

Salary:

20.50 - 23.00 USD / Hour

Vallarta Supermarkets

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Prior loss prevention experience in theft apprehensions is preferred but not required
Must possess the ability to make good sound decisions under stressful situations
Must be able to maintain/manage confidential information
Must be able to stand/walk the sales floor for the entire scheduled shift
Ability to work nights, weekends, and holidays appropriate to retail business needs
Must be able to submit and successfully pass a criminal background check
Must be at least 18
Basic understanding of Spanish and English language
reading, writing, and speaking

Job Responsibility

Conduct external theft investigations including working undercover and apprehending suspects committing shoplifting crimes
Recover assets and make safe apprehensions
Ensure compliance with company Asset Protection Department apprehension guidelines
Complete incident reports and submit to corporate office
Must be able to write clear and concise crime reports that can later be used in court
Must have excellent verbal and written communication skills to effectively communicate with suspects of shoplifting, law enforcement officers, and store management
Asset Protection Detectives must be able to testify in court concerning any criminal or civil case
This position requires travel between locations in the district based on business needs

Fulltime

New

Senior Embedded Software Developer

At A‑SAFE, we’re expanding our technology capabilities with a new generation of ...

Location

United Kingdom , Elland

Salary:

Not provided

A-SAFE GROUP

Expiration Date

February 04, 2026

Requirements

Strong communication skills and the confidence to collaborate across teams
An innovative mindset with curiosity and willingness to learn new technologies
Excellent analytical and problem‑solving ability
A detail‑driven, quality‑focused approach to work
Self‑motivation and the ability to manage your own workload effectively
Degree in Software Engineering or a related discipline
Experience developing embedded software using C, C++ or C#
Familiarity with Embedded Linux, FreeRTOS, Zephyr or other RTOS platforms
Experience working with low‑level communication protocols (UART, I2C, SPI)
Ability to use test equipment such as oscilloscopes, spectrum analysers or multimeters

Job Responsibility

Design and develop firmware for a growing portfolio of IoT sensors, gateways and production test tools
Collaborate with electronics, mechanical and cloud engineers to integrate systems and solve real‑world challenges
Bring ideas, innovation and professional insight to reviews, helping shape firmware requirements and product direction
Test, validate and debug firmware to ensure everything works reliably in tough industrial environments
Prepare clear documentation, from specifications to test reports, so knowledge is shared and decisions are well‑informed
Research emerging technologies and champion new ways to improve performance and efficiency
Contribute to a positive, collaborative team culture where creativity and continuous improvement are encouraged

What we offer

A subsidised on-site gym, available for all colleagues
Flexible start and finish times to fit around you and your lifestyle
Enhanced Maternity, Paternity and NICU pay
25 Days holiday plus bank holidays with the option to buy more
Cycle to work scheme, Specsavers vouchers, long service rewards, EAP

Fulltime

Pharmacy Technician - Customer Care - Call Center

Strive Compounding Pharmacy

Location:
United States , Mesa

Category:
Pharmacy

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 09, 2026

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Job Posted:January 09, 2026

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Job Posted:
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