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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is an exciting time to join the Medication Therapy Management Team! As a Clinical Assistant Pharmacy Technician you will be working within the Medication Therapy Management (MTM) side of CVS Pharmacy as valued team member helping our members on their path to better health every single day by providing top notch customer service. As the first point of contact, you would handle general questions about the service and support all phases of the care process starting with enrollment, creation and maintenance of an electronic medical/pharmacy record, appointment scheduling, and care plan processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners. All of our technicians work on a 40 hour work week, we assist our members Monday through Friday, no weekends and no holidays. This position is setup in a hybrid work from home structure. The hybrid structure is working in a scheduled rotation of 1 week work from home, and 1 week onsite/in office. This rotation starts after 90-days from the start date with the completion of training and a performance review. Schedule: 8:30am - 5:00pm, then 9:30am - 6:00pm Monday - Friday (time change). Our application process is 2 simple steps. 1. Apply on line. 2. Take our Virtual Job Tryout to fast track the recruitment process and start your career with CVS!
Job Responsibility:
Handle general questions about the service
Support all phases of the care process starting with enrollment
Creation and maintenance of an electronic medical/pharmacy record
Appointment scheduling
Care plan processing/mailing
Support inbound and outbound calls from plan members
Document activity and maintain electronic medical records
Provide the highest quality healthcare and service to plan members and other internal and external partners
Requirements:
Active Arizona Pharmacy Technician License or Registered/Licensed Pharmacy Technician Trainee
At least 6 months of pharmacy technician experience
High School Diploma or GED equivalent
Nice to have:
CVS Health experience
Experience working in a retail, hospital, medical office, or pharmacy setting
Valid/Active PTCB Certification or NHA Certification
What we offer:
Paid Time Off
10 paid holidays
Health/dental/vision insurance
Employee discounted stock purchase program
401K
Tuition reimbursement
Employee discounts at all CVS/pharmacy stores
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching