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Are you ready to step into a pivotal role that shapes the future of healthcare? At Strive Pharmacy, we’re looking for a Customer Service Pharmacy Technician who’s ready to be a game-changer in delivering top-notch patient care, driving seamless communication, and ensuring our team’s success. You won’t just be part of the action—you’ll be at the very heart of our commitment to excellence, setting the gold standard for compliance and customer service. This is your chance to shine and make a real impact!
Job Responsibility:
Handle phone calls and make outgoing calls to assist patients and healthcare providers
Manage payments and maintain accurate financial records
Provide efficient solutions to inquiries about orders, including payment, shipping, and processing
Respond to text messages promptly for easy communication
Facilitate communication between pharmacists and technicians to ensure smooth patient care
Requirements:
GED or high school diploma
An active State Technician License
Current and valid PTCB (Pharmacy Technician Certification Board) certification is required or willing to obtain one within 6 months of hire
A clean criminal record with no felonies
Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space
Proficiency in basic math and general PC skills, including Microsoft Office, internet navigation, and email
Excellent verbal and written communication skills
What we offer:
Employer paid healthcare coverage available after 30 days of employment
Choice of an FSA/HSA
Voucher for new hire scrubs (if applicable)
Parental leave
401(k) plan with matching contributions
Weekends and holidays off
FREE COMPOUNDED MEDS to employees and immediate family members
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