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The Pharmacy Technician for Anticoagulation Clinic is responsible to support the Anticoagulation Clinic pharmacist(s) in the daily operations of the Anticoagulation Clinic. The Anticoagulation Clinic Technician will be responsible for interfacing with pharmacists, provider clinic office staff, and patients primarily via telecommunications and documentation in the electronic medical record. This position will represent CHI Health Pharmacy Anticoagulation Clinic and operate as a pharmacist extender and under the direct supervision of the Anticoagulation Clinic pharmacist(s) to field phone calls, schedule patient appointments, gather and record lab results, initiate chart documentation of patient encounters, provide appointment reminders to patients, and answering basic patient questions.
Job Responsibility:
Establish and maintain effective communications between the Anticoagulation Clinic and patients, the referring provider office, and Anticoagulation Clinic staff
Collect laboratory results from various outside sources and record these results in the permanent medical record
Schedule patient appointments and provide reminders to patients
Initiate chart documentation of patient encounters through gathering appropriate objective information
Assist the clinic pharmacist(s) with monitoring and recording the operations of the Anticoagulation Clinic through developing and running routine reports, collecting data, running statistics, monitoring productivity and updating metrics and dashboards
Maintain and provide established education materials to patients
Conduct patient medication history and update appropriately in the electronic medical record
Communicate specific patient questions/concerns to overseeing pharmacist(s)
Additional retail pharmacy responsibilities as needed: retrieval of prescriptions from patients
data and prescription entry
prescription filling, general phone/customer service involving refills and resolving insurance issues
working with the cash register, or other duties as assigned
Requirements:
Registered/licensed Pharmacy Tech in the State of NE required prior to start date
Active CPT-EXCPT or CPT-PTCB or CPHT certification in good standing is required after one year from the registration/licensure date
What we offer:
medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings