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Performs services and functions within assigned area(s) where complex pharmaceutical processes require the utilization of advanced skills and knowledge beyond those routinely required across pharmacy technician roles
Works primarily in atypical environments- remote medication histories
Serves as an expert with equipment and technology in specialized area
Problem solves technical issues in the specialized area as they arise
Ensures documents and records are accurate and timely completed
Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care
Provides input to and supports implementation of operational changes, advancements, and site and system standardization
Participates in site or system specialized work teams, committees, and councils
Complies with legal, regulatory, and accreditation standards
Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices
Holds others accountable to best practices in the specialized area
Serves as a resource in the specialized area for other pharmacy team members, physicians, nurses, and ancillary departments
Problem solves complex problems and ensures that issues are escalated and closed as needed
Collaborates with department leaders to develop and coordinate team member education, training, orientation, and competency
Trains other team members in specialized area
Serves as the department liaison to system pharmacy teams in specialty area
Collaborates with leadership to communicate changes in specialty area
Requirements:
Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board
Pharmacy Technician Certified (CPhT) issued by the National Healthcare Association
Licensure in the state for which they provide medication history services
High School Graduate
Typically requires 5 years of experience in hospital or retail pharmacy technician role
Good mathematics skills
Attention to details
Good communication (written and verbal) and interpersonal skills
Exceptional customer service, problem resolution and process development skills
Basic computer skills
Ability to stand for long periods of time
Ability to walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the work day
Ability to lift up to 35 lbs from floor to chest level
lift and carry up to 35 lbs at waist height a reasonable distance
push/pull with 30 lbs of force
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance