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Under Pharmacist general supervision, the Pharmacy Technician III - Pharmacy Medication Access Clinic (PMAC), will support prescription renewal requests, prior authorizations, and other clinical support activities for UCSD Health Cardiology, Endocrinology, and Primary Care clinics (primary focus on cardiology prior authorization support). Pharmacy Technicians in this setting will be responsible for following protocol-mediated review and processing of prescription renewals and prior authorization requests. The Pharmacy Technician will make recommendations to the Pharmacist on approval of prescription renewals and prior authorizations and communicate the result to the appropriate party. They will also assist in chart review for patients within the scope and protocol of the PMAC and Central Prior Auth services, and assist the Pharmacist on clinical interventions impacting quality and pay for performance measures.
Job Responsibility
Support prescription renewal requests, prior authorizations, and other clinical support activities for UCSD Health Cardiology, Endocrinology, and Primary Care clinics (primary focus on cardiology prior authorization support)
Follow protocol-mediated review and processing of prescription renewals and prior authorization requests
Make recommendations to the Pharmacist on approval of prescription renewals and prior authorizations and communicate the result to the appropriate party
Assist in chart review for patients within the scope and protocol of the PMAC and Central Prior Auth services
Assist the Pharmacist on clinical interventions impacting quality and pay for performance measures
Requirements
Certified Pharmacy Technician (CPhT) required for Pharmacy Tech III
Pharmacy Technician License issued by the California State Board of Pharmacy required for both Pharmacy Tech II/III
Minimum of two (2) years for Pharmacy Tech II of relevant experience performing technician duties/ functions required
Minimum of five (5) years for Pharmacy Tech III of relevant experience performing technician duties/ functions required
Thorough knowledge of pharmacy terminology and calculations
Proficient computer experience and accurate data entry skills
Detail and organizational skills to sort, file and retrieve information
Ability to manage assigned workload within deadlines
Ability to work in a self-directed work team environment and function effectively in a high-volume, multiple demand environment
Have excellent communication and customer service skills with the ability to communicate clearly both verbally and in writing and be able to articulate complex ideas for all levels of audiences
Nice to have
Retail pharmacy experience
Experience working with electronic health records (EHR)
Experience working in ambulatory care setting or working on medication prior authorizations