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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health has an exciting opportunity for a Pharmacy Supervisor to join our Specialty Mail Order team in Troy, MI.
Job Responsibility:
Monitoring workflow and production measures throughout the day for timely and accurate dispensing of patient orders
Working with the manager to resolve issues and problems according to set guidelines
Actively participate in the company’s Quality Improvement Program by monitoring each employee for accuracy, productivity, and customer service through collecting key performance indicator data, evaluating results and making recommendations for improvement
Monitor reports for daily production volume to ensure efficiency and accuracy is reflected in assignment groups and overall team statistics
Provide individual and department training, coaching, counseling, and motivation
Hold regular meetings to encourage suggestions for process improvements and to provide necessary information and training updates
Work with management to motivate staff by providing an enjoyable working environment that encourages teamwork and internal and external customer service
Complete bi-annual written performance reviews and discuss with individuals along with ongoing performance updates throughout the year
Coordinate workflow and procedure changes and issues/problem resolutions as it relates to the department and the company
Requirements:
Ability to stand and walk, lift and move items ranging from 30-60lbs, and active participation in production when volume necessitates
1+ year team leadership experience
Ability to be onsite for entire duration of shift in Troy, MI
Licensed Pharmacist in State of Michigan
Bachelor’s Degree in Pharmacy or Pharm D
Nice to have:
Specialty Mail Order Experience
What we offer:
Vacation
10 paid holidays per year
Health/dental/vision insurance
Employee discounted stock purchase program
401K
Tuition reimbursement
20-30% employee discount at all CVS stores
Affordable medical plan options
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching