CrawlJobs Logo

Pharmacy Navigator

cencora.com Logo

Cencora

Location Icon

Location:
United States , Reading

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Pharmacy Navigator will act as onsite triage for identified patients and prescriptions, including specialty prescriptions, to facilitate authorization, reimbursement and dispensing of medications. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

Job Responsibility:

  • Medication Dispensing: Assist pharmacists in accurately dispensing specialty medications, including measuring, counting, labeling, and packaging prescriptions with precision
  • Prescription Processing: Review and enter prescription orders into pharmacy system accurately and efficiently. Verify patient information and insurance coverage and resolve any discrepancies or issues
  • Prescription Delivery: Coordinate, track, manage and facilitate prescription delivery. Adhere to packing and tracking processes
  • Inventory Management: Monitor and maintain inventory levels of medications, ensuring adequate stock is available for patient needs. Collaborate with the pharmacy team to place orders and track shipments
  • Patient Support: Provide excellent customer service to patients and healthcare professionals by answering inquiries, addressing pharmacy-related concerns, and triaging to pharmacist as appropriate. Manage multiple patients with diverse needs autonomously
  • Adherence Monitoring: Conduct initial and follow-up calls with patients to assess medication adherence. Document appropriately and defer to pharmacist as agreed upon
  • Benefits Investigation: Review patient insurance for affordability
  • Financial Assistance: Assess availability of financial assistance options. Support patients through application process. This includes, but is not limited to, manufacturer coupon cards, secondary insurance options, foundation assistance, and manufacturer assistance
  • Communication: Display professionalism in all interactions. Communicate effectively in-person, via telephone, and in other electronic communication. Document pertinent patient information professionally and succinctly in patient chart, as agreed upon by pharmacist
  • Team Collaboration: Act as liaison between patient, pharmacy, and other healthcare providers to ensure smooth workflow and effective communication
  • Continuous Learning: Stay updated with latest developments in practice area. Participate in training programs and continuing education opportunities to enhance knowledge and skills
  • Perform related duties as assigned

Requirements:

  • Requires 1+ year(s) directly related and progressively responsible pharmacy experience
  • bachelor's degree program preferred
  • CPHT is preferred
  • By May 2026, all pharmacy technicians are required to obtain either a Pharmacy Technician Trainee license or a Pharmacy Technician license issued by the state of Pennsylvania
  • Ability to communicate professionally and effectively both orally and in writing
  • Ability to work independently and as part of a team in a fast-paced environment
  • Strong interpersonal skills with ability to quickly and creatively address patient issues and communicate compassionately with patients
  • Familiarity with pharmaceutical products, pharmaceutical terminology, and clinical pharmacy services
  • Strong organizational skills
  • attention to detail
  • Good analytical skills
  • Commitment to maintaining patient confidentiality and privacy
  • Experience in using pharmacy software systems and electronic health records
What we offer:
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • variety of training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Pharmacy Navigator

Pharmacy Technician III

The Pharmacy Technician III plays a critical role in supporting pharmacy operati...
Location
Location
United States , Elizabethtown
Salary
Salary:
21.00 - 24.00 USD / Hour
mmcgrp.com Logo
MMC Group LP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Active unrestricted Registered or Licensed Pharmacy Technician credential issued by the Pennsylvania Board of Pharmacy
  • National Pharmacy Technician certification required where mandated, preferred where not
  • One or more years of related pharmacy experience preferred
  • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
  • Excellent knowledge of pharmacy operations
  • Working knowledge of pharmaceutical distribution practices
  • Strong customer service skills
  • Business and financial acumen
  • Analytical and mathematical ability
Job Responsibility
Job Responsibility
  • Support pharmacy operations by entering prescriptions into the dispensing system
  • Retrieve, label, stage, and tote prescription drug products following pharmacist verification
  • Prepare orders for shipment
  • Maintain pharmacy inventory by organizing and restocking medications and supplies
  • Ensure work environment remains clean and compliant with pharmacy standards
  • Maintain all required licensure
  • Communicate with customers, veterinarians, pharmacists, and internal team members
  • Access and retrieve information from pharmacy computer systems
  • Assist pharmacists with information for patient consultations
  • Refer medical inquiries to the pharmacist
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
  • Fulltime
Read More
Arrow Right

Clinical Pharmacy Tech

The Pharmacy Technician is responsible for providing member medication counselin...
Location
Location
United States
Salary
Salary:
42600.00 - 65960.00 USD / Year
healthfirst.org Logo
Healthfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED from an accredited institution
  • Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
  • Experience communicating with patients, providers, and pharmacists on medication and medication related issues
  • Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing
Job Responsibility
Job Responsibility
  • Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
  • Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
  • Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
  • Partners with community pharmacies to monitor and communicate member medication adherence
  • Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care
  • Handles member and provider communications telephonically (in person may be required in certain situations)
  • Additional duties as necessary
What we offer
What we offer
  • medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions
  • Fulltime
Read More
Arrow Right

Clinical Pharmacy Tech

The Pharmacy Technician is responsible for providing member medication counselin...
Location
Location
United States
Salary
Salary:
42600.00 - 65960.00 USD / Year
healthfirst.org Logo
Healthfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED from an accredited institution
  • Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
  • Experience communicating with patients, providers, and pharmacists on medication and medication related issues
  • Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing
Job Responsibility
Job Responsibility
  • Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
  • Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
  • Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
  • Partners with community pharmacies to monitor and communicate member medication adherence
  • Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care
  • Handles member and provider communications telephonically (in person may be required in certain situations)
  • Additional duties as necessary
What we offer
What we offer
  • Medical, dental and vision coverage
  • Incentive and recognition programs
  • Life insurance
  • 401k contributions
  • Fulltime
Read More
Arrow Right

Clinical Pharmacy Tech

The Pharmacy Technician is responsible for providing member medication counselin...
Location
Location
United States
Salary
Salary:
42600.00 - 65960.00 USD / Year
healthfirst.org Logo
Healthfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED from an accredited institution
  • Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
  • Experience communicating with patients, providers, and pharmacists on medication and medication related issues
  • Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing
Job Responsibility
Job Responsibility
  • Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
  • Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
  • Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
  • Partners with community pharmacies to monitor and communicate member medication adherence
  • Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care
  • Handles member and provider communications telephonically (in person may be required in certain situations)
  • Additional duties as necessary
What we offer
What we offer
  • medical, dental and vision coverage
  • incentive and recognition programs
  • life insurance
  • 401k contributions
  • Fulltime
Read More
Arrow Right

Clinical Pharmacy Tech

The Pharmacy Technician is responsible for providing member medication counselin...
Location
Location
United States
Salary
Salary:
42600.00 - 65960.00 USD / Year
healthfirst.org Logo
Healthfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED from an accredited institution
  • Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
  • Experience communicating with patients, providers, and pharmacists on medication and medication related issues
  • Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing
Job Responsibility
Job Responsibility
  • Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
  • Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
  • Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
  • Partners with community pharmacies to monitor and communicate member medication adherence
  • Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care
  • Handles member and provider communications telephonically (in person may be required in certain situations)
  • Additional duties as necessary
What we offer
What we offer
  • medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions
  • Fulltime
Read More
Arrow Right

Certified Pharmacy Technician

Under direct supervision, performs activities associated with drug distribution,...
Location
Location
United States , Boulder
Salary
Salary:
20.67 - 24.81 USD / Hour
innovage.com Logo
InnovAge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS diploma or equivalent required
  • Certification as a Nationally Certified Pharmacy Technician is required
  • Must possess and maintain a current Pharmacy Technician License or Registration from the respective and applicable State Pharmacy Board
  • Minimum of 2 years of pharmacy technician experience required
  • Ability to communicate effectively and professionally through written, verbal, and interpersonal skills
  • Adept to problem-solving and conflict resolution
  • Ability to multi-task and handle multiple priorities without sacrificing quality
  • Detail oriented and organized
  • Excellent typing/data entry accuracy with good speed
  • Proficient computer skills to navigate proprietary and other pharmacy software
Job Responsibility
Job Responsibility
  • Receives electronic prescriptions, weekly batches or refill requests and accurately and efficiently fills the prescriptions under the direction of the Pharmacist
  • Performs pharmacy tasks such as handling, counting, mixing, and packaging medications
  • Selects and imports orders for automation equipment dispensing, prints labels, and maintains order management to dispense prescriptions
  • Operates and monitors robotic machines that dispense medications
  • Assists in entering minor edits to record correct dispensing quantity and manufacturer NDC used to dispense prescription order
  • Prepares blister packs
  • Prepares and stages pharmaceutical supplies and drugs in the correct bins for delivery
  • Performs reclamation duties
  • Uses pharmacy software to check and/record data about prescriptions
  • Maintains proper storage and security conditions for the drugs
What we offer
What we offer
  • $3,000 SIGN ON BONUS
  • medical/dental/vision insurance
  • short and long-term disability
  • life insurance and AD&D
  • supplemental life insurance
  • flexible spending accounts
  • 401(k) savings
  • paid time off
  • company-paid holidays
  • Fulltime
Read More
Arrow Right

Certified Pharmacy Technician

Under direct supervision, performs activities associated with drug distribution,...
Location
Location
United States , Boulder
Salary
Salary:
20.67 - 24.81 USD / Hour
innovage.com Logo
InnovAge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS diploma or equivalent required
  • Certification as a Nationally Certified Pharmacy Technician is required
  • Must possess and maintain a current Pharmacy Technician License or Registration from the respective and applicable State Pharmacy Board
  • Minimum of 2 years of pharmacy technician experience required
  • Ability to communicate effectively and professionally through written, verbal, and interpersonal skills
  • Adept to problem-solving and conflict resolution
  • Ability to multi-task and handle multiple priorities without sacrificing quality
  • Detail oriented and organized
  • Excellent typing/data entry accuracy with good speed
  • Proficient computer skills to navigate proprietary and other pharmacy software
Job Responsibility
Job Responsibility
  • Receives electronic prescriptions, weekly batches or refill requests and accurately and efficiently fills the prescriptions under the direction of the Pharmacist
  • Performs pharmacy tasks such as handling, counting, mixing, and packaging medications
  • Selects and imports orders for automation equipment dispensing, prints labels, and maintains order management to dispense prescriptions
  • Operates and monitors robotic machines that dispense medications
  • Assists in entering minor edits to record correct dispensing quantity and manufacturer NDC used to dispense prescription order
  • Prepares blister packs
  • Prepares and stages pharmaceutical supplies and drugs in the correct bins for delivery
  • Performs reclamation duties
  • Uses pharmacy software to check and/record data about prescriptions
  • Maintains proper storage and security conditions for the drugs
What we offer
What we offer
  • $3,000 SIGN ON BONUS
  • medical/dental/vision insurance
  • short and long-term disability
  • life insurance and AD&D
  • supplemental life insurance
  • flexible spending accounts
  • 401(k) savings
  • paid time off
  • company-paid holidays
  • Fulltime
Read More
Arrow Right

Shipping Technician

The Shipping Technician is responsible for the accurate packing and distribution...
Location
Location
United States , Boulder
Salary
Salary:
19.76 - 22.74 USD / Hour
innovage.com Logo
InnovAge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma, or equivalent experience
  • Prior experience in shipping
  • Ability to communicate effectively and professionally through written, verbal, and interpersonal skills
  • Proficient with MS Office Suite
  • Excellent typing/data entry accuracy with good speed
  • Good computer skills to navigate proprietary and other pharmacy software
  • Can compile, code, categorize, calculate and verify data
  • Can count, measure and weigh Rx components
  • Strong listening/reading comprehension
  • Strong mathematical and analytical skills
Job Responsibility
Job Responsibility
  • Orders and counts stock of shipping supplies
  • Accurately packs all items in each order according to procedure
  • Accurately ships each order to the appropriate address so that it arrives at the appropriate time at the correct destination
  • Receives and stores incoming supplies, verifies quantities against invoices, and informs supervisors of stock needs or shortages
  • Delivers, or prepares and stages for delivery, pharmaceutical supplies and drugs
  • Assists pharmacy technicians with the receipt of inventory
What we offer
What we offer
  • medical/dental/vision insurance
  • short and long-term disability
  • life insurance and AD&D
  • supplemental life insurance
  • flexible spending accounts
  • 401(k) savings
  • paid time off
  • company-paid holidays
  • Fulltime
Read More
Arrow Right