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The Medication Assistance Liaison acts as a liaison between the patient and organization or manufacturer while supporting the organization objectives of quality customer service. The medication assistance liaison focuses on free drug enrollments and applications, copay assistance and/or prior authorizations in addition to any medication assistance needs. Additionally, this role coordinates care to ensure completion of all activities assigned and conducts necessary research to determine eligibility for various programs and benefits. The reimbursement specialist I may need to analyze reports or queues to assess each patient for eligibility. Additionally, this role may work closely with pharmaceutical manufacturers and vendor representatives for continuous customer service and follow up.
Job Responsibility:
Acts as a liaison between the patient and organization or manufacturer while supporting the organization objectives of quality customer service
focuses on free drug enrollments and applications, copay assistance and/or prior authorizations in addition to any medication assistance needs
coordinates care to ensure completion of all activities assigned and conducts necessary research to determine eligibility for various programs and benefits
may analyze reports or queues to assess each patient for eligibility
may work closely with pharmaceutical manufacturers and vendor representatives for continuous customer service and follow up
Requirements:
High School,Cert,GED,Trn,Exper
PTCB Certified Pharmacy Technician
Registered Pharmacy Technician
critical thinking skills
effective communication
decisive judgment
ability to work with minimal supervision
ability to work in a stressful environment and take appropriate action when required
Minimum Required Experience: 5 Years
What we offer:
$4000 Bonus
career growth and development opportunities
comprehensive health and wellness resources
wellness program that can help employees eliminate their medical plan deductible
tuition reimbursement
opportunity to build fulfilling careers with supportive benefits