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We’re looking for a dedicated and proactive Pharmacy Manager to lead pharmacy operations at our brand-new Distribution Centre. This is an exciting opportunity to join from day one, helping to shape a new site and team while ensuring the seamless delivery of pharmacy services from the ground up. You’ll be responsible for overseeing daily operations, driving key performance metrics, and ensuring full compliance with GPhC and UK regulatory standards. Working closely with the Superintendent Pharmacist and wider leadership team, you’ll manage dispensing, inventory control, and overall team performance - including the line management, development, and support of pharmacists and dispensary staff - all while maintaining the highest standards of safety, accuracy, and patient care.
Job Responsibility:
Own and report pharmacy KPIs daily to Superintendent Pharmacist
Ensure compliance with relevant UK pharmacy regulations set forth by UK Regulatory bodies (GPhC)
Oversee day-to-day pharmacy operations including dispensing prescriptions, inventory management, quality control procedures, health & safety and productivity management
Provide training, guidance and support to ensure adherence to standard operating procedures (SOPs)
Supervision of pharmacists, including providing leadership, guidance, and ongoing performance monitoring to ensure compliance with professional, ethical, and operational standards
Support the recruitment, onboarding and training of new pharmacy staff to ensure a smooth integration
Accountable for pharmacy security, including responding in person to emergency call-outs outside normal hours and key holding responsibilities following probation
Responsible for pharmacy operations inventory control to minimise both discrepancies and loss prevention
Collaborate with Superintendent Pharmacist, Operations Director and Head of Quality/Responsible Person to ensure all regulatory risks within the pharmacy environment are identified, managed and removed
Maintain accurate records of pharmacy transactions, prescriptions and regulatory documentation
Ensure confidentiality and security of patient information
Support contingency plans for disaster recovery to ensure continuity of service
Responsible for the daily productivity of sales orders migrating through pharmacy and Distribution Centre, ensuring customer service expectation levels are maintained continuously
Oversee staff resourcing to ensure appropriate coverage during annual leave and absence
Requirements:
Bachelor of Pharmacy or MPharm degree
Registered UK Pharmacist with valid license to operate
In-depth knowledge of pharmacy regulations (GPhC)
Previous experience working in a GDP-compliant environment, ensuring medicines are stored, handled, and distributed in accordance with MHRA and EU GDP guidelines
Proven leadership experience, including line management of pharmacists and dispensary teams
Strong leadership, communication and interpersonal skills
Excellent attention to detail with ability to multi-task in a fast-paced environment
Proficient in Microsoft Office software packages
Strong analytical, problem-solving and decision-making skills
Demonstrate leadership capabilities including the ability to mentor, inspire and motivate team members
Flexible to commute across all Healthxchange facilities
Flexible to work across the 7am-7pm shift
What we offer:
Company pension
annual performance bonus
25 days holiday plus bank holidays (and increasing with service)
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