Pharmacy Intern Job at Walgreens (Brooklyn)

Job Description

Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a distinctive and delightful customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.

Job Responsibility

Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience
Develops strong relationships with customers
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy
Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions
Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required
Takes customer to OTC aisle when possible to assist in locating products
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages, shortages, order errors or damaged goods involving Rx drugs
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Complies with all company policies and procedures
maintains respectful relationships with coworkers
Complete special assignments and other tasks as assigned
Complete required training
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments

Requirements

Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
Models and delivers a distinctive and delightful customer experience
Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience
Develops strong relationships with customers
Learn from store and pharmacy team members, field leadership, team members and customers/patients
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy
Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct
Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions
Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required
Takes customer to OTC aisle when possible to assist in locating products
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
Assists and supports Pharmacy Department on inventory management activities
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages, shortages, order errors or damaged goods involving Rx drugs
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Complies with all company policies and procedures
maintains respectful relationships with coworkers
Complete special assignments and other tasks as assigned
Complete required training
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments

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