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This is your chance to be part of something a bit different. You’ll help our customers feel good. Giving them fantastic customer care and that’ll make you feel good – and we think that’s a great opportunity. Making our customers feel better is what it’s all about. It’s everything from dispensing what they need, to your gentle advice that’ll put them at ease and you’ll let them know that you’re there for them. Together these elements will play a big part in making us No 1 for Customer Care.
Job Responsibility:
Provide medicine customers need
give a reassuring customer experience
use expert knowledge and advice to put customers at ease
recommend health services
support the Pharmacy team as first point of call for customer queries
build great relationships with the Pharmacy team
share knowledge with team
know customers and pass on feedback to improve care