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Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.
Job Responsibility:
Models and delivers a distinctive and delightful customer experience
Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience
Develops strong relationships with most valuable customers
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed
Recommends items for sale to customer and recommends trade-up and/or companion items
Assists with OTC products, and takes customer to aisle when possible
Operates pharmacy systems to obtain patient prescription status
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
Checks in and prices merchandise as required or as directed
Implements Company asset protection procedures to identify and minimize profit loss
Ensures compliance with state and local laws regarding regulated products
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
Completes resets and revisions as directed
Has working knowledge of store systems and store equipment
Assists with exterior and interior maintenance
Complies with all company policies and procedures
maintains respectful relationships with coworkers
Completes special assignments and other tasks as assigned
Attends training and completes PPLs requested by Manager or assigned by corporate
Requirements:
Must be fluent in reading, writing, and speaking English
Requires willingness to work flexible schedule, including evenings and weekend hours
Nice to have:
Prefer six months of experience in a retail environment
Prefer to have prior work experience with Walgreens