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We are seeking a dynamic, results-oriented professional to join the Duane Reade team as a drug clerk. This person must have open availability to work days, nights and weekends as needed. The drug clerk is primarily the first and last impression the customer has, so they must be able to deliver a consistent top level of service that our customer expects.
Job Responsibility:
Greet customers/patients at the pharmacy department
Answer phones
take messages, over the counter orders with proper phone etiquette
Intake of new prescriptions and refill orders
Verify product availability and wait time for prescription dispensing
Patient look up and verifications
File prescriptions
Ensure signature log is completed for every prescription pick up
Cash drawer tie-out at start and finish of shifts maintaining adequate change
Process sales transaction by all payment methods available
Process merchandise returns, exchanges and vendor returns
Receive and check in pharmacy orders
Maintain a clean and orderly check out area
Photocopy and fax information as needed
Knowledgeable of Duane Reade store locations, product and available services
Other duties as assigned.
Requirements:
Open availability to work days, nights and weekends as needed
Must be able to deliver a consistent top level of service