Pharmacy Care Technician

CVS Health/Specialty has an exciting opportunity for you as a work from home Pharmacy Care Technician in Tennessee. In order to qualify for this job opening, you must live within 75 miles of the CVS Specialty site: 8370 Wolf Lake Dr Ste 107. Bartlett, TN 38133. In this role, you will assist in accurately reading, interpreting and entering prescriptions into the computer system including calculation of doses and assignment of directions and accepting proper insurance payment in a timely fashion. Pharmacy Care Technicians are responsible for routing incomplete or unclear prescriptions to the prescriber for clarification and must also be able to enter incomplete prescription information once clarification has been obtained. Pharmacy Care Technicians assist with inbound phone calls; interact with customers and cross functional team to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service. This includes new patient enrollment, verification of insurance coverage and perform benefit investigations and processing of medication orders for both new and existing patients. This position requires a working knowledge of insurance, health care, reimbursement-related requirements for dispensing, processing of new referrals, and providing customer education, and routine assessment and problem identification with appropriate escalation to a pharmacist. The role requires independent and self-directed performance. This is primarily a WORK FROM HOME position. However, candidates must live within a 75-mile commutable distance from Bartlett, Tennessee and be willing to come onsite for equipment/technical issues, and performance review discussions. This position is full-time 40 hours per week, offers overtime during our business peaks and pays based on experience.