Pharmacy Care Representative Job at CVS Health (Las Vegas)

Pharmacy Services Representative - Phone Agent

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Honolulu

Salary:

17.00 - 34.15 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Customer service orientation and ability to adapt/respond professionally
High volume phone contact handling and verbal communication skills including active listening
Ability to capture necessary information from the patient discussion while multi-tasking and toggling between numerous computer applications
Ability to multi-task, prioritize and manage time effectively
Problem solving skills, conflict resolution, and ability to think under pressure
Use of empathy and patience when dealing with confused or irate customer
Attention to detail
H.S. Diploma or equivalent
Pharmacy Technician license/certificate based on specific assigned duties and State pharmacy requirements

Job Responsibility

Interact directly with customers to answer questions, solve problems, provide education, and maintain company’s reputation for high-quality service
Effectively handle incoming or outgoing phone calls to patients, clients, and other customers while proactively gaining patient and order information
Maintain working knowledge of insurance, health care, reimbursement-related requirements for dispensing, processing of new referrals, and providing customer education
Routine assessment and problem identification with appropriate escalation to a pharmacist

What we offer

Medical, dental, vision insurance
Supplemental benefits and discount programs
Sixteen paid days off
Ten paid holidays
Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching

Fulltime

Supervisor, Infusion Pharmacy

The Supervisor of Research Outpatient Pharmacy Operations manages day to day ope...

Location

United States , Boston

Salary:

154400.00 - 168600.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Exceptional oral and written communication skills
Ability to dispense medication accurately and efficiently with attention to details
Prioritization and organization of work under stress and time constraints
Problem solving and critical thinking skills needed
Ability to prevent and resolve intradepartmental and interdepartmental problems
Ability to make and implement decisions
Must have supervisory training, organization, and time management skills in order to achieve departmental goals
Bachelor’s or Doctorate in Pharmacy from an accredited college
At least 5 years of hospital or retail pharmacy experience, including 2 years in oncology and 1 year in a supervisory or leadership role
Licensure to practice pharmacy in the Commonwealth of Massachusetts

Job Responsibility

Manage day to day operations and staff of the Research Outpatient Pharmacy and Chestnut Hill Research Pharmacy
Ensure high-quality patient care and high-level investigational drug accountability are delivered in compliance with all laws, regulations, and institutional policies and standards
Work closely with research pharmacy management team and members of the pharmacy leadership team to coordinate and administer the pharmacy quality assurance and quality control initiatives
Step in, when needed, to carry out all functions of a staff pharmacist or technician
Coordinate the onboarding and training of new staff members
Ensure ongoing training and competency requirements are met in a timely manner
Collaborate with research pharmacy management team to oversee the daily operations to ensure that research pharmacy activities and services are carried out to meet all regulatory and institutional standards
Participate in the development and implementation of efficient workflows within the research outpatient pharmacy
Participate in and lead quality improvement initiatives and projects
Participate in the development and implementation of quality assurance and quality control activities, including investigational drug accountability and inventory management

Fulltime

New

Pharmacy Care Representative

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Raleigh

Salary:

17.00 - 25.65 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Must live within 75 miles of Raleigh, NC
1+ years of experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
1+ years of work experience with Windows-based applications like Microsoft Office (Outlook, Excel, Teams, Word) internet navigation, and email applications
1+ years of computer keyboarding experience, skills and aptitude
You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload
A secure and private home workspace free from distractions is required
High School Diploma or equivalent work experience

Job Responsibility

Conduct inbound or outbound phone calls to patients regarding complex Specialty medication orders, benefits verification, and new patient enrollment
Coordinate and process requests for new and refill order shipments
Collect appropriate information needed to ensure insurance coverage for patient medication orders
Verify eligibility, prior authorization, and other reimbursement requirements prior to shipment
Assist in enrolling and tracking new customer referrals
Provide explanation of CVS/Specialty services to new customers
Transfer/escalate clinical questions and issues to the staff pharmacist for resolution

What we offer

Medical, dental, vision insurance
Supplemental benefits and discount programs
Sixteen paid days off
Ten paid holidays
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules

Fulltime

Pharmacist

Our pharmacists make a real difference in the communities we look after, deliver...

Location

United Kingdom

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI)
Strong communication and relationship-building skills
Experience leading patient and customer care within a pharmacy setting
Passion for delivering essential, advanced, and private services
A collaborative, team-first mindset and an eagerness to coach and guide others

Job Responsibility

Delivering NHS, locally commissioned, and private services using both in-store and digital tools
Leading professional and legal standards for patient safety and pharmacy compliance
Monitoring, evaluating, and continually improving standards of care and safety
Working with the Store Manager to develop the capability of the wider healthcare team
Growing talent that reflects the communities we serve
coaching, mentoring and supporting your colleagues every step of the way
Representing Boots within the local community and with healthcare professionals

What we offer

Boots Retirement Savings Plan
Generous employee discount across Boots and partner brands
Discretionary annual bonus
Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
Flexible benefits scheme
holiday buying, gym discounts, life assurance and more
24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
CPD Days and protected learning time
GPhC/PSNI/PSI Fees reimbursed
Additional option to buy benefits, including the option to buy up to five extra holidays

Pharmacist

This full-time (0.9 FTE) inpatient clinical pharmacist position is based at the ...

Location

United States , Albuquerque

Salary:

63.47 - 82.51 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

Program Graduate
Accredited College of Pharmacy
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Pharmacist License in NM w/in 90 days
Pharmacy experience in a community or hospital pharmacy as a licensed pharmacist or intern as determined by review committee

Job Responsibility

Consult with and educate physicians, other health professionals, and patients and their families about drug usage, drug dosage, and drug substitution
Focus on the cost effective and safe usage of drugs in inpatient, outpatient, and ambulatory settings and on improving the quality of care given to patients
Compound and dispense medications and pharmaceutical supplies on written order from a physician
Participate in Continuous Improvement (CQI program at the UNM Hospitals)
Ensure adherence to UNM Hospitals and departmental policies, procedures and guidelines
Patient care assignments may include neonate, pediatric, adolescent, adult and geriatric age groups
PROFESSIONALISM - Maintain professional environment in communications, duties, tasks, interactions and customer service
PRESCRIPTIONS/ORDERS - Weigh, measure and mix ingredients
compound and prepare medication emulsions, liquids, powders, and ointments using graduates, balance, mortars, pestles and funnels
PRESCRIPTIONS/ORDERS - Fill prescriptions or orders from bulk stock

What we offer

Relocation Assistance Available
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Fulltime

Pharmacy Technician Auditor

The Pharmacy Auditor is responsible for identifying pharmacy audit risks using a...

Location

United States of America , Detroit

Salary:

Not provided

The Cigna Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree preferred
At least 2+ years of pharmacy technician experience in a retail, long term care, specialty, mail order or similar pharmacy setting or equivalent education
Certified Pharmacy Technician (CPhT) preferred
Proficient in database and spreadsheet applications, ie: Microsoft Excel, Access, Word
Excellent organizational, interpersonal, and communication skills
Ability to work well with all levels of internal and external contacts
Ability to handle sensitive or confidential information is critical
Ability to work with minimum management oversight while performing audits
Ability to work a flexible schedule to accommodate project deadlines
Ability and willingness to travel up to 50%

Job Responsibility

Perform efficient and effective audits to produce results consistent with departmental policies and critical corporate goals while meeting or exceeding personal production goals
Performance of audits includes obtaining, analyzing, and appraising evidentiary data on which to base an informed, objective assessment of the accuracy and legitimacy of claims audited
Utilize personal knowledge of medications and available tools including the Enterprise Data Warehouse (EDW), Access, Excel, etc., identify pharmacies and claims representing audit risks and develop an audit plan, utilizing appropriate audit techniques, to efficiently and effectively address those risks
Develop and produce reports as required to meet needs of department management, Account Managers, pharmacies and chain audit contacts, clients and other stakeholders
Providing updates to management on current status of audits including any escalated issues
Prepare for and participate in client communications, including conference calls and on-site meetings, to present status updates of ongoing issues, results of completed audits, etc., for assigned clients
Perform special projects as assigned
Mentor less experienced team members to improve their understanding and skills by ensuring they are familiar with resource materials including manuals and systems
Responsible for the training of new associate auditors on departmental processes
Assist with post audit as required by management

Fulltime

Associate Director, Pharmacovigilance Scientist

The Associate Director, Pharmacovigilance Scientist will provide leadership, gui...

Location

United States , Waltham

Salary:

160000.00 - 200000.00 USD / Year

Kailera Therapeutics

Expiration Date

Until further notice

Requirements

A minimum of 10+ years of experience in global pharmacovigilance in pharmaceutical, biotech, or CRO setting with a Bachelors degree or 5+ years of experience with an advanced degree
Experience in safety data analysis, signal management, and benefit-risk evaluation
Knowledge of safety databases (Argus, ArisG/LifeSphere Safety, Veeva or similar), ICSR workflows, and MedDRA coding
Experience with authoring or contributing to aggregate safety reports, signal assessment reports
Working knowledge of relevant local and global regulatory requirements and guidance documents
Experience in creating or managing SOPs or Work Instructions
Strong ability to proactively identify signals, trends, risks, and initiate/manage risk minimization activities
Strong ability to work independently and collaboratively with internal and external partners in a demanding environment
Ability to prioritize, multitask, and deliver quality results that meet tight timelines
Fluency in written and spoken English with strong ability to communicate complex issues clearly

Job Responsibility

Perform and coordinate complex benefit-risk assessment and safety surveillance activities
Serve as a critical contributor to the safety governance framework, prepare safety data for review, coordinate and attend Safety Management Team and Medical Safety Board meetings
Coordinate and support strategies for safety assessments in collaboration with the safety physician and medical development as applicable
Lead and contribute to the management of aggregate safety reports (e.g., DSURs, PBRERs, PADERs, periodic line listings) including scheduling, planning, and authoring assigned sections
Collaborate with cross-functional teams to regularly review emerging safety data for the purposes of trend analysis and/or signal detection as applicable
Contribute to the preparation of queries in the safety database, retrieve and present data for regular and ad-hoc safety reviews
Perform safety signal management activities
conduct signal detection, author signal validation/evaluation reports, track and communicate findings
Collaborate cross functionally to access and utilize data visualization and analysis tools for regular and ad-hoc safety reviews
Lead or assist with the preparation of Risk Management Plans (RMPs)

What we offer

Comprehensive health benefits and tax-advantaged savings accounts
Flexible time off, 13 paid holidays, and a companywide year-end shutdown
Monthly wellness stipend
Generous 401(k) match
Disability and life insurance

Fulltime

New

Pharmacy Access Representative III - Specialty Pharmacy

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

21.71 - 29.31 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate’s degrees in a Medical, Secretarial, or related field and 4 years of relevant experience required
Capable of working independently with minimum supervision required
Strong communication skills, problem-solving abilities, and professional presentation required
Demonstrated customer relations skills required
Ability to multi-task, manage many details with accuracy, work under pressure, and maintain a professional attitude required
Completed ASHP-accredited training program or equivalent experience as a pharmacy technician preferred
Certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements preferred

Job Responsibility

Manages medication coordination and removal of barriers that prevent patients from receiving their medications
Communicates with the prescriber’s office to acquire necessary information to submit prescriptions to the patient’s insurance for approval including prior authorization
Helps enroll patients in financial assistance programs and arrange timely delivery of the medication
Facilitates communication between the patient, pharmacist, insurance, and staff to ensure coordinated care
Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and coupons relevant to the high-cost drugs prescribed in their assigned area(s)
Analyzes patients that are receiving high-cost medications for potential participation in PAPs
Coordinates with the patient and/or family to obtain necessary information
Enrolls patients in PAPs
Submits all required documentation to the PAP throughout the duration of treatment
Understands and manages the payment process specific to each PAP

Fulltime

Pharmacy Care Representative

CVS Health

Location:
United States , Las Vegas

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 25, 2026

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