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Pharmacy Care Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Antonio

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a Pharmacy Care Coordinator to join our team in San Antonio, Texas. This contract position involves supporting medication adherence, prescription refills, and member outreach in a dynamic and fast-paced environment. The ideal candidate will have a background in pharmacy, healthcare, or call center operations and be skilled in managing high-volume communications while delivering exceptional service.

Job Responsibility:

  • Handle a high volume of inbound and outbound calls to assist with prescription refills, medication adherence, and member outreach
  • Navigate multiple systems to provide accurate information to members, providers, and clinical staff
  • Review prescription claim documentation and manage escalated inquiries across various communication channels
  • Translate prescriber notes and address Medicare drug-related issues in compliance with organizational policies
  • Provide administrative support and participate in initiatives aimed at improving quality and efficiency
  • Maintain professionalism and deliver exceptional customer service while adhering to schedules and compliance standards
  • Collaborate with telecommuting team members, lead technicians, and supervisors to ensure seamless operations
  • Consistently demonstrate strong organizational and multitasking skills in a call center environment
  • Ensure strict adherence to company policies and procedures during all interactions
  • Work independently and reliably within assigned shifts, including rotating Saturdays.

Requirements:

  • High school diploma or equivalent education
  • At least one year of experience in a pharmacy or healthcare setting
  • Minimum of six months of call center experience
  • Proficiency in Microsoft Office applications such as Word, Outlook, Excel, and Teams
  • Familiarity with medical and pharmacy terminology
  • Basic troubleshooting skills for system navigation and operations
  • Strong organizational, multitasking, and customer service abilities
  • Preferred: Pharmacy Technician License.

Nice to have:

Pharmacy Technician License.

What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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