Pharmacy Business Performance Coach Job at Cencora (Remote)

Pharmacy Business Performance Coach

Location

United States , Remote

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree Program
normally requires a minimum of seven (7) years industry experience and/or directly related and progressively responsible experience
Advanced knowledge of the retail pharmacy industry including trends and challenges facing customers
Ability to communicate effectively both orally and in writing, and adapt communication style to various audiences
Ability to actively listen and influence others with different points of view
Advanced knowledge and understanding of value, profit, and budgeting
Advanced knowledge of techniques to improve profitability of a small business
Proven successful business tactics
credible image in the industry
good marketing skills

Job Responsibility

Instruction and Expertise: Serve as an instructor and subject matter expert, providing expert advice, guidance, and feedback on independent pharmacy store operations and business strategies
Offer specialized consultation to other business coaching team members and their clients as needed, including ad hoc independent pharmacy consultative work when available
Coordination: Collaborate with assigned Business Coaching Coordinator and business coaching leadership to ensure effective customer coverage and communication
Customer Relationship Management: Enhance customer retention and engagement by developing productive business relationships, understanding customers’ strategic objectives, and influencing their decision-making processes to drive profitability
Client Interaction: Execute complex processes and engage in client-facing situations by identifying key leverage points within each pharmacy to ensure full commitment from the customer
CRM Management: Continuously maintain and update coaching activities within the CRM system to ensure accurate tracking and reporting
Report Preparation: Compile pharmacy data to prepare, format, and distribute necessary reports, assisting in the creation of an informative portfolio
Results-Driven Approach: Drive results by aligning opportunities with specific customer needs, diagnosing challenges, and supporting the implementation of targeted solutions
Program Management: Oversee all aspects of programs to effectively communicate information, instructions, and objectives
Operational Analysis: Identify potential weaknesses within pharmacy operations by addressing existing issues in basic functional areas

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Pharmacy Business Performance Coach

Location

United States , Remote

Salary:

100700.00 - 155100.00 USD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree Program
normally requires a minimum of seven (7) years industry experience and/or directly related and progressively responsible experience
Advanced knowledge of the retail pharmacy industry including trends and challenges facing customers
Ability to communicate effectively both orally and in writing, and adapt communication style to various audiences
Ability to actively listen and influence others with different points of view
Advanced knowledge and understanding of value, profit, and budgeting
Advanced knowledge of techniques to improve profitability of a small business
Proven successful business tactics
credible image in the industry
good marketing skills

Job Responsibility

Instruction and Expertise: Serve as an instructor and subject matter expert, providing expert advice, guidance, and feedback on independent pharmacy store operations and business strategies
Offer specialized consultation to other business coaching team members and their clients as needed, including ad hoc independent pharmacy consultative work when available
Coordination: Collaborate with assigned Business Coaching Coordinator and business coaching leadership to ensure effective customer coverage and communication
Customer Relationship Management: Enhance customer retention and engagement by developing productive business relationships, understanding customers’ strategic objectives, and influencing their decision-making processes to drive profitability
Client Interaction: Execute complex processes and engage in client-facing situations by identifying key leverage points within each pharmacy to ensure full commitment from the customer
CRM Management: Continuously maintain and update coaching activities within the CRM system to ensure accurate tracking and reporting
Report Preparation: Compile pharmacy data to prepare, format, and distribute necessary reports, assisting in the creation of an informative portfolio
Results-Driven Approach: Drive results by aligning opportunities with specific customer needs, diagnosing challenges, and supporting the implementation of targeted solutions
Program Management: Oversee all aspects of programs to effectively communicate information, instructions, and objectives
Operational Analysis: Identify potential weaknesses within pharmacy operations by addressing existing issues in basic functional areas

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Staff Pharmacist FT, PMEL

We’re building a world of health around every individual — shaping a more connec...

Location

United States , West Hartford

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

May 23, 2026

Requirements

6+ months of experience as a Staff or District Support Pharmacist
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Building upon skills and responsibilities as a Staff or District Support Pharmacist and building additional competencies to become ready for a Pharmacy Manager (PM) role
Completing a self-paced, collaborative training roadmap with both virtual and hands-on learning experiences to prepare to lead a pharmacy independently
Delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients, acting as a role model, mentor, and guide for the pharmacy team
Supporting the home store PM by exhibiting best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, complying with all workplace policies
Taking on greater accountability for supporting the management, oversight, and operation of all aspects within your pharmacy
Helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assuming Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

New

Staff Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , East Hartford

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

May 24, 2026

Requirements

6+ months of experience as a Staff or District Support Pharmacist
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Build upon skills and responsibilities as a Staff or District Support Pharmacist and build additional competencies to become ready for a Pharmacy Manager (PM) role
Complete a self-paced, collaborative training roadmap with both virtual and hands-on learning experiences to prepare to lead a pharmacy independently
Deliver our purpose, modeling our values, and demonstrating genuine, authentic care for our patients, acting as a role model, mentor, and guide for the pharmacy team
Support the home store PM by exhibiting best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, complying with all workplace policies
Take on greater accountability for supporting the management, oversight, and operation of all aspects within your pharmacy
Help to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assume Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Support safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contribute to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance

Fulltime

Staff Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hartford

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

May 23, 2026

Requirements

6+ months of experience as a Staff or District Support Pharmacist
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients, acting as a role model, mentor, and guide for the pharmacy team
Support the home store PM by exhibiting best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, complying with all workplace policies
Take on greater accountability for supporting the management, oversight, and operation of all aspects within your pharmacy
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Staff Pharmacist FT, PMEL

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hartford

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

May 17, 2026

Requirements

6+ months of experience as a Staff or District Support Pharmacist
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Acting as a role model, mentor, and guide for the pharmacy team
Supporting the home store Pharmacy Manager by exhibiting best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Partnering with the Pharmacy Manager to ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance

Fulltime

Staff Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Destrehan

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

August 30, 2026

Requirements

6+ months of experience as a Staff or District Support Pharmacist
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Partnering with the Pharmacy Manager to ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
escalating issues or concerns to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Staff Pharmacist PMEL

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Crystal Lake

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

April 17, 2026

Requirements

6+ months of experience as a Staff or District Support Pharmacist
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Partnering with the Pharmacy Manager to ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
escalating issues or concerns to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance

Fulltime

Pharmacy Business Performance Coach

Cencora

Location:
United States , Remote

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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