Pharmacy Billing Coordinator, CVS Health

CVS Health

Location:
United States, Monroeville

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.00 - 28.46 USD / Hour

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Job Description:

CVS Health Specialty Pharmacy in Monroeville is hiring for a Medical Copay Card Coordinator. Responsibilities include billing claims to copay assistance programs, resolving issues, maintaining patient records, and collaborating with team members. Applicants must have at least one year of healthcare insurance billing experience and proficiency in Microsoft Office tools.

Job Responsibility:

Third party copay assistance billing associated with the dispensing medication and using the bill method required by the payer
Transmit or submit claims (paper/electronic) to copay assistance programs for reimbursement
Resolve copay assistance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors
Maintain supporting and chronological notes that detail action taken to resolve billing edits
Maintain patient demographic and insurance information and data collections systems, including all billing reports, queues, or diversions according to payer and company policy guidelines
Research and respond to copay assistance programs regarding billing issues or related questions by telephone, via the internet, and in writing
Contact patients, physician's offices, copay assistance programs or insurance carriers as needed in order to expedite billing claims

Requirements:

1 year of Healthcare Insurance Billing related experience
Experience using Microsoft Office products specifically Excel, Outlook, and Word
Must be able to commute to the Monroeville, PA office

Nice to have:

Insurance billing or collections experience
Customer service in a healthcare environment
Experience working in a healthcare reimbursement system
Effective customer service skills and experience that shows ability to work in a team environment
Attention to detail
Ability to utilize analytical skills
Ability to communicate with clientele in a professional manner, both verbally and written

What we offer:

Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling, and financial coaching
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Additional Information:

Job Posted:
September 14, 2025

Expiration:
September 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Pharmacy Billing Coordinator