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In this position you will advise customers on health and beauty requirements, operate the POS system, ensure the pharmacy is kept clean and safe, and perform tasks under supervision.
Job Responsibility:
Advise customers on health and beauty (grooming) requirements
Accurately and competently operate the POS system including the processing of sales transactions and general store operations/merchandising
Ensure the pharmacy (and pharmacy merchandise) is kept in a clean, tidy and safe manner
Perform your allocated tasks under the close supervision of the Retail Manager/Pharmacist in Charge
Requirements:
Provide quality customer service
Communicate effectively with a diverse range of people
Greet all customers in a friendly and welcoming manner
Sell and advise customers on a range of over the counter (OTC) medicines, complimentary medicines and beauty/grooming products
Manage pharmacy stock including general merchandising, administrative duties, ordering stock and pricing
Minimise instances of shoplifting
Attend to telephone enquiries
Create and maintain effective relationships with patients, customers and pharmacy staff
Report discrepancies and problems and escalate customer complaints
Convey image appropriate to the pharmacy and conduct yourself in a professional manner at all time
Present and conduct yourself in a professional manner at all times, in line with our Code of Conduct
Keep customer and employee information private and strictly confidential
Be responsible for the quality of your own work
Assist other team members with tasks
Attend staff meetings and in store training
Report security risks and thefts to management and/or security guards
Take all reasonable care for your own and others safety and wellbeing while at work
Know and comply with all safety instructions and operating procedures
Follow all reasonable instructions provided by your Supervisor and/or manager
Perform any other reasonable duties as requested by your Supervisor and/or manager
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