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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Job Responsibility:
Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions
Assist patients picking up prescriptions
Enter, scan and process prescriptions using Kroll Pharmacy software
Maintain accurate data in pharmacy files and computer drives
Verify that customer receives correct prescription(s)
Maintain workflow through effective task prioritization and teamwork
Answer the phone and respond to inquires from internal and external customers
Screen telephone calls for the Pharmacist(s)
Order, receive and maintain inventory of medications
Prepare and process billings, claims, disbursements and related documents
Review invoices or other documentation
Pack and ship prescription orders according to established protocols
Maintain pharmacy records
Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
Assist in general housekeeping and administrative duties
May be required to be on standby/ on call as part of this role.
Requirements:
High school diploma preferred
Pharmacy experience an asset
Proficiency in Kroll an asset
Proficiency in Microsoft Office applications (Outlook, Word, Excel)
Organized with the ability to multi-task and maintain accuracy
Excellent communication, customer service and interpersonal skills
Ability to work independently and in a team environment
Excellent time management skills
Bilingualism, French/English is an asset
Working knowledge of pharmaceutical distribution industry
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills
attention to detail
Ability to consistently meet deadlines
Previous experience in cold-chain distribution an asset
Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
Excellent problem-solving skills
ability to resolve issues effectively and efficiently
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Ability to lift up to 50 lbs.
Nice to have:
Pharmacy experience an asset
Proficiency in Kroll an asset
Bilingualism, French/English is an asset
Previous experience in cold-chain distribution an asset
Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
What we offer:
Medical, dental, and vision care
Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness
Support for working families (backup dependent care, adoption assistance, infertility coverage, family building support)
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Opportunities to participate in mentorship programs, employee resource groups, volunteer activities