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Pharmacy Assistant

Canada, Burnaby 40100.00 - 61820.00 CAD / Year · Job Posted February 20, 2026
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Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Responsibility

  • Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions
  • Assist patients picking up prescriptions
  • Enter, scan and process prescriptions using Kroll Pharmacy software
  • Maintain accurate data in pharmacy files and computer drives
  • Verify that customer receives correct prescription(s)
  • Maintain workflow through effective task prioritization and teamwork
  • Answer the phone and respond to inquires from internal and external customers
  • Screen telephone calls for the Pharmacist(s)
  • Order, receive and maintain inventory of medications
  • Prepare and process billings, claims, disbursements and related documents
  • Review invoices or other documentation
  • Pack and ship prescription orders according to established protocols
  • Maintain pharmacy records
  • Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
  • Assist in general housekeeping and administrative duties
  • The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time
  • May be required to be on standby/ on call as part of this role

Requirements

  • High school diploma preferred
  • Pharmacy experience an asset
  • Proficiency in Kroll an asset
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel)
  • Organized with the ability to multi-task and maintain accuracy
  • Excellent communication, customer service and interpersonal skills
  • Ability to work independently and in a team environment
  • Excellent time management skills
  • Bilingualism, French/English is an asset
  • Working knowledge of pharmaceutical distribution industry
  • Strong analytical and mathematical skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills
  • attention to detail
  • Ability to consistently meet deadlines
  • Previous experience in cold-chain distribution an asset
  • Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
  • Excellent problem-solving skills
  • ability to resolve issues effectively and efficiently
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

Nice to have

  • Pharmacy experience an asset
  • Proficiency in Kroll an asset
  • Bilingualism, French/English is an asset
  • Previous experience in cold-chain distribution an asset
  • Previous experience with biological and/or cytotoxic medication and sterile preparation an asset

What we offer

  • Medical, dental, and vision care
  • Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
  • Variety of training programs
  • Professional development resources
  • Opportunities to participate in mentorship programs, employee resource groups, volunteer activities

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