Pharmacy Assistant Job at Randstad (Markham)

Pharmacy Assistant

Randstad

Location:
Canada , Markham

Category:
Pharmacy

Contract Type:
Not provided

Salary:

23.00 - 24.00 CAD / Hour

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Job Description:

Pharmacy Assistant - Temporary Assignment up to May 1, 2026 - Markham, ON - Healthcare. Are you a Pharmacy Assistant with strong Kroll, billing and adjudication skills looking for a consistent, Monday-to-Friday schedule? We are supporting a leading specialty pharmacy partner in Markham that needs a dedicated assistant to join their team immediately. ... This is a temporary assignment estimated to run until approximately May 1, 2026 with the potential for extension - perfect for someone who wants to gain experience in a high-touch specialty environment. If you are tech-savvy, have excellent communication skills, can work any shift between 7am and 7pm weekdays, meet all requirements, and want to work in a supportive team environment without the stress of weekend shifts, we want to hear from you. Apply today!

Job Responsibility:

Kroll Management: Perform high-volume prescription data entry and process transactions with accuracy using Kroll software
Adjudication: Manage third-party billing and claims adjudication, resolving coverage issues and coordinating with insurance providers
Patient Support: Communicate professionally with patients regarding medication coordination, coverage, and delivery logistics
Team Support: Assist with non-sterile compounding (if experienced) or support the compounding team with preparation and packaging duties
Workflow: Maintain patient medication records and assist with inventory management and administrative tasks as required
Conducting thorough patient history reviews to ensure all required info is present in patient file and communicating with Patient Support Programs or relevant programs to confirm necessary details
Demonstrate strong English communication skills, particularly when interacting with patients over the phone and in written communication. Calls require professionalism, empathy and clear communication as many calls require you to utilize your problem solving skills to support patients dealing with various conditions
Reach out to patients to address outstanding account receivables, explaining the purpose of collections calls clearly and effectively
Perform data entry tasks, including working with Kroll and handling manual submissions for back billing claims
Catch up on workflow items, ensuring timely follow-up with patients and resolving any outstanding billing issues

Requirements:

2-3+ years' previous experience as a pharmacy assistant, regardless of the setting, is required to ensure you are set up for success
Experience with ODB billing and adjudication is mandatory
Experience supporting private insurance billing and adjudication is mandatory
Experience using Kroll in a steady-to-fast paced pharmacy setting is preferred - talent with strong billing and adjudication experience who have used other pharmacy-specific software are encouraged to apply
Prior "remibursement specialists" from pharmacy settings are encouraged to apply
Strong communication skills are crucial for this role
This role involves on-site work at all times (not remote, not hybrid)
Positive team spirit, initiative, and interest in a specialty setting are also a must!
Must be able to work any shift between 7am and 7pm Monday to Friday

Nice to have:

Compounding: Experience with non-sterile compounding is preferred, but not mandatory
Education: Graduates from pharmacy assistant programs where Kroll is utilized are highly desired

What we offer:

Consistent Schedule: Work Monday to Friday, with shifts falling between 7:00 AM - 7:00 PM. No weekends required!
Temporary assignment with anticipated end date of May 1, 2026 based on work performance with full-time hours (extension potential to end of May, 2026 based on business needs)
The pharmacy is clean, ergonomic, technologically advanced, and beautifully designed
Insurance and benefits are optional through Randstad
On-site, free parking is available for your convenience
You'll have the opportunity to learn alongside passionate pharmacy professionals who prioritize quality patient care in their practice

Additional Information:

Job Posted:
January 03, 2026

Expiration:
February 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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