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Pharmacy Assistant - Order Entry, Billing and Adjudication Expert

Canada, Edmonton Employment contract 52000.00 - 54000.00 USD / Year · Job Posted May 31, 2026
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Job Description

Pharmacy Assistant (Billing and Adjudication - Kroll Expert) - FT Permanent - Edmonton, AB - Healthcare Are you an experienced Pharmacy Assistant looking to transition away from the retail counter and step into a permanent, long-term career path? If you can navigate Kroll with ease, solve complex public and private insurance issues without escalation, and deliver exceptional patient support over the phone, this desk-based role is your next professional step. We are hiring a full-time, permanent Pharmacy Assistant specializing in Billing and Adjudication to join an established, highly collaborative healthcare team in Edmonton. This is a highly administrative role that relies heavily on your sharp attention to detail and communication skills. It is an incredible opportunity to make an immediate impact behind the scenes and position yourself for future career growth within a major healthcare service delivery organization.

Job Responsibility

  • Manage a high volume of desk-based client and patient interactions fluidly via both phone and email
  • Perform complex pharmacy billing and insurance adjudication tasks as the primary focus of your daily workflow
  • Coordinate and communicate clearly and professionally with insurance providers, patients, and internal team members to resolve administrative roadblocks
  • Maintain complete accuracy when managing prescription labeling and documentation
  • Provide secondary, hands-on support to the pharmacy floor as needed, including filling, shipping, and delivery-oriented tasks

Requirements

  • Strong, proven experience in high volume pharmacy billing and adjudication
  • Fluency in English with exceptional verbal and written communication skills
  • Shift Flexibility
  • Proficiency with Kroll pharmacy software (strongly preferred)
  • Ability to thrive in a fast-paced, high-volume office style environment
  • If educated in accounting/bookeeping and possess at least 1 years' full-time experience in a pharmacy setting, we can also consider your candidacy

Nice to have

  • Proficiency with Kroll pharmacy software
  • Education in accounting/bookkeeping
  • At least 1 year full-time experience in a pharmacy setting

What we offer

  • Full-time permanent status
  • Desk-based administrative focus
  • Thriving team culture
  • Thorough onboarding
  • Desirable work hours

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