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It is estimated that up to 80% of this Pharmacy Assistant's time will be spent completing prescription-related deskwork (phone, entry, insurance claim processing and related) - the balance of time would be supporting pharmacy technical duties within the scope of a pharmacy assistant as outlined below.
Job Responsibility
Enter prescriptions in Kroll with accuracy and efficiency
Complete third party billing and adjudication through public and private providers, calling providers to resolve problems and understand issues
Support the prescription filling process by picking, labeling, and preparing medications
Communicate internally via email/Teams and assist with coordination of deliveries
Assist with pharmacy inventory: receiving, stocking, and tracking medications
Prepare and verify waybills and shipping details for outbound prescription deliveries
Collaborate with pharmacy technicians and pharmacists in a fast-paced, team setting
Maintain pharmacy records and assist with general housekeeping or administrative duties
Requirements
1+ years of pharmacy experience in a mid-to-high volume pharmacy setting (ideally Kroll-based - must have strong data entry / intake / insurance claim experience!)
Professional phone manner and ability to manage incoming and outgoing calls while typing at 50 WPM+
Strong working knowledge of Kroll prescription software - we are open to applicants with other software background who also possess strong MS Office skills
Proficient in Microsoft Office tools (Word, Excel, Outlook, Teams)
Excellent attention to detail, time management, and organizational skills
Comfortable working in a high-volume, structured team environment
Eager to learn and grow with a company that values your pharmacy expertise
Available to start ASAP (if you are working in a permanent role, your requirement for a 2-3 week notice period will certainly be respected, if hired)