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Pharmacy Assistant - Odb And Private Payor Insurance Claims Specialist

Canada, Burlington Employment contract 50000.00 - 55000.00 CAD / Year · Job Posted July 04, 2026
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Job Description

It is estimated that up to 80% of this Pharmacy Assistant's time will be spent completing prescription-related deskwork (phone, entry, insurance claim processing and related) - the balance of time would be supporting pharmacy technical duties within the scope of a pharmacy assistant as outlined below.

Job Responsibility

  • Enter prescriptions in Kroll with accuracy and efficiency
  • Complete third party billing and adjudication through public and private providers, calling providers to resolve problems and understand issues
  • Support the prescription filling process by picking, labeling, and preparing medications
  • Communicate internally via email/Teams and assist with coordination of deliveries
  • Assist with pharmacy inventory: receiving, stocking, and tracking medications
  • Prepare and verify waybills and shipping details for outbound prescription deliveries
  • Collaborate with pharmacy technicians and pharmacists in a fast-paced, team setting
  • Maintain pharmacy records and assist with general housekeeping or administrative duties

Requirements

  • 1+ years of pharmacy experience in a mid-to-high volume pharmacy setting (ideally Kroll-based - must have strong data entry / intake / insurance claim experience!)
  • Professional phone manner and ability to manage incoming and outgoing calls while typing at 50 WPM+
  • Strong working knowledge of Kroll prescription software - we are open to applicants with other software background who also possess strong MS Office skills
  • Proficient in Microsoft Office tools (Word, Excel, Outlook, Teams)
  • Excellent attention to detail, time management, and organizational skills
  • Comfortable working in a high-volume, structured team environment
  • Eager to learn and grow with a company that values your pharmacy expertise
  • Available to start ASAP (if you are working in a permanent role, your requirement for a 2-3 week notice period will certainly be respected, if hired)

Nice to have

Kroll proficiency

What we offer

  • Full health benefits
  • RRSP program
  • Stock options
  • Annual bonus potential
  • 3 weeks of vacation per calendar year
  • Wellness days
  • Paid and unpaid sick days
  • Retirement program with attractive matching
  • Stock Purchase Program
  • Annual Merit Program
  • Career growth opportunities

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