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Pharmacy Assistant - ODB and Private Payor Insurance Claims Specialist

Canada, Burlington Employment contract 50000.00 - 55000.00 CAD / Year · Job Posted June 02, 2026
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Job Description

Are you an experienced Pharmacy Assistant looking for a long-term career outside of retail? One of our pharmacy clients in Burlington is hiring for a full-time, permanent position due to growth! This is an excellent chance to join a professional pharmacy focused on patient care, in a specialty setting. This role offers stable Monday-Friday daytime shifts (either 8:30 - 4:30 or 9:00 - 5:00), scheduled in advance. You'll work in a bright, modern, and supportive office style environment, with opportunities for internal promotion and career growth within a large team.

Job Responsibility

  • Enter prescriptions in Kroll with accuracy and efficiency
  • Complete third party billing and adjudication through public and private providers, calling providers to resolve problems and understand issues
  • Support the prescription filling process by picking, labeling, and preparing medications
  • Communicate internally via email/Teams and assist with coordination of deliveries
  • Assist with pharmacy inventory: receiving, stocking, and tracking medications
  • Prepare and verify waybills and shipping details for outbound prescription deliveries
  • Collaborate with pharmacy technicians and pharmacists in a fast-paced, team setting
  • Maintain pharmacy records and assist with general housekeeping or administrative duties

Requirements

  • 1+ years of pharmacy experience in a mid-to-high volume pharmacy setting (ideally Kroll-based - must have strong data entry / intake / insurance claim experience!)
  • Professional phone manner and ability to manage incoming and outgoing calls while typing at 50 WPM+
  • Strong working knowledge of Kroll prescription software - we are open to applicants with other software background who also possess strong MS Office skills
  • Proficient in Microsoft Office tools (Word, Excel, Outlook, Teams)
  • Excellent attention to detail, time management, and organizational skills
  • Comfortable working in a high-volume, structured team environment
  • Eager to learn and grow with a company that values your pharmacy expertise
  • Available to start ASAP (if you are working in a permanent role, your requirement for a 2-3 week notice period will certainly be respected, if hired)

Nice to have

  • 2+ years' experience with insurance claim management
  • Kroll proficiency

What we offer

  • Full benefits package starting from day one
  • Annual Bonus Potential
  • 3 weeks of vacation per calendar year
  • wellness days
  • paid and unpaid sick days
  • Retirement Program with attractive matching from the employer
  • Stock Purchase Program
  • Annual Merit Program
  • Career Growth opportunities
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