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Pharmacy Assistant - ODB and Private Insurance Billing Specialist

Canada, Oakville 50000.00 - 55000.00 CAD / Year · Job Posted June 02, 2026
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Job Description

Are you an experienced Pharmacy Assistant looking for a long-term career outside of retail? One of our pharmacy clients in Oakville is hiring for a full-time, permanent position due to growth! This is an excellent chance to join a professional pharmacy focused on patient care, in a specialty setting. This role offers stable Monday-Friday daytime shifts (either 8:30 - 4:30 or 9:00 - 5:00), scheduled in advance. You'll work in a bright, modern, and supportive office style environment, with opportunities for internal promotion and career growth within a large team. To be set-up for success, you should have a minimum of one year of experience supporting mid-to-high volume prescription entry (including independently processing insurance claims / billing and adjudication for private and public payors - your skill level will be evaluated), and patient service in a fast-paced setting. Ideally, we are seeking talent with 2+ years' experience with insurance claim management to be able to solve related problems quickly, contributing to patient service excellence. ... Your customer service and professional telephone manner will be utilized to support incoming and outgoing patient calls. Pairing this with your proficiency in Microsoft Word, Excel, and Outlook and your multi-tasking skills will set you up for success! Kroll proficiency is preferred but we are open to qualified assistants with other pharmacy software proficiency. These seats will fill fast! Ready to be considered? Start date is "ASAP" - Apply now!

Job Responsibility

  • Enter prescriptions in Kroll with accuracy and efficiency
  • Complete third party billing and adjudication through public and private providers, calling providers to resolve problems and understand issues
  • Support the prescription filling process by picking, labeling, and preparing medications
  • Communicate internally via email/Teams and assist with coordination of deliveries
  • Assist with pharmacy inventory: receiving, stocking, and tracking medications
  • Prepare and verify waybills and shipping details for outbound prescription deliveries
  • Collaborate with pharmacy technicians and pharmacists in a fast-paced, team setting
  • Maintain pharmacy records and assist with general housekeeping or administrative duties

Requirements

  • 1+ years of pharmacy experience in a mid-to-high volume pharmacy setting (ideally Kroll-based - must have strong data entry / intake / insurance claim experience!)
  • Professional phone manner and ability to manage incoming and outgoing calls while typing at 50 WPM+
  • Strong working knowledge of Kroll prescription software - we are open to applicants with other software background who also possess strong MS Office skills
  • Proficient in Microsoft Office tools (Word, Excel, Outlook, Teams)
  • Excellent attention to detail, time management, and organizational skills
  • Comfortable working in a high-volume, structured team environment
  • Eager to learn and grow with a company that values your pharmacy expertise
  • Available to start ASAP (if you are working in a permanent role, your requirement for a 2-3 week notice period will certainly be respected, if hired)

Nice to have

2+ years' experience with insurance claim management

What we offer

  • Full health benefits
  • RRSP program
  • Stock options
  • Annual bonus potential
  • 3 weeks of vacation per calendar year (prorated based on start date)
  • Wellness days
  • Paid and unpaid sick days
  • Retirement Program available from day one with attractive matching
  • Stock Purchase Program for all FTE staff
  • Annual Merit Program
  • Career growth opportunities
  • Meaningful work supporting high-quality patient care
  • Modern facility with clear workflows, dedicated workstations, and great leadership

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