Pharmacy Assistant - Dispensary Jobs

Pharmacy Assistant - Dispensary

Great Western Hospitals NHS Foundation Trust

Location:
United Kingdom, Swindon

Category:
Pharmacy

Contract Type:
Not provided

Salary:

24465.00 GBP / Year

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Job Description:

A fantastic opportunity has arisen to appoint an enthusiastic and motivated individual to the post of Pharmacy Assistant - Dispensary at The Great Western Hospital in Swindon. This dynamic role sees you as the first point of contact for all face to face and telephone enquiries to the Department from healthcare professionals, pharmacy colleagues, patients, carer's, the general public and visitors referring them to the appropriate pharmacy staff as required. You will facilitate an effective and efficient workflow and communication through the department and assist dispensary staff by coordinating the receipt, logging, prioritisation and collection of prescriptions.

Job Responsibility:

Attend to all staff waiting at the pharmacy reception and deal with their requests
Answer all telephone calls in a timely and prompt manner
Ensure optimum communication via teams or telephone with the wider department team
Monitor the dispensary email inbox for external unit requests and print / receive all in-patient and take-home medication requests
Prioritising all prescriptions according to their urgency
Responsible for ensuring that the prescription tracking system does not exceed our expected turnaround times
Co-ordinate the packing and sealing of all ward bags ready for the Pharmacy porter collection times
Ensure all visitors to the department who are external to the Trust read, understand and adhere to the official information provided within the visitors logbook

Requirements:

Good level of literacy and numeracy e.g. GCSE or equivalent in English and Maths
Working towards NVQ2 or equivalent experience
Previous customer service experience
Working as part of a team in a busy environment

Nice to have:

Experience of working in a pharmacy department
Previous administrative work
Previous experience of working in a primary care/NHS setting
An NVQ level 2 in customer care

Additional Information:

Job Posted:
December 08, 2025

Expiration:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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