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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
Job Responsibility:
Lead and develop a pharmacy team that provides exceptional patient care
Promote best practices and lead through change
Support novel program awareness
Onboard newly hired pharmacy team members
Oversee the pharmacy team during bench shifts
Strengthen pharmacy performance measures through effective coaching
Support safe and accurate prescription fulfillment
Contribute to positive patient experiences
Proactively offer and deliver immunizations
Support effective management of pharmacy inventory
Conduct new Technician and Pharmacist onboarding
Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations
Partner with the Store Manager to maintain a healthy talent pipeline
Oversee Staff Pharmacists and District Support Pharmacists
Deliver annual performance reviews
Write or oversee the writing of the pharmacy schedule
Regularly review business reporting for operational insights
Establish a culture of safety, empowerment, and inclusion
Maintain relevant clinical and technical skills
Support access to care and help improve patient outcomes through pharmacist delivered clinical care
Requirements:
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another
Ability to confirm prescription information and label accuracy
Actively look for ways to help people in a friendly manner
Notice and understand patients' reactions and respond appropriately
Use and understand verbal and written communication
Utilize active listening
Ability to use math to solve pharmacy problems
Identifying challenging patient or colleague interactions and choosing the best course of action
Physical mobility and ability to lift up to 20 lbs
Team management and leadership skills
Ability to delegate tasks, empower team members, and foster collaboration
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members
Nice to have:
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business need
What we offer:
Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
CVS Health bonus, commission or short-term incentive program
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