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The Pharmacist In-Charge (PIC) will ensure the pharmacy establishes and executes processes and procedures to maintain all state board and regulatory compliance for that location. The PIC will also provide dotted line leadership for the pharmacist team, working in strong collaboration with the Center of Excellence Managers, to establish, adhere to and adjust schedules and rotations to meet ratio requirements, maximize pharmacist performance, workflow and execution against key performance indicators for operations. This position will be expected to perform hands-on staff pharmacist work including Rx, Order and Filled Rx verification to ensure the pharmacy runs efficiently and smoothly. The PIC will participate in the development and adherence with site level policies and labor relations. To be successful, they must also be familiar with implementing the proper Key Performance Metrics (KPI) for a high volume pharmacy fulfillment/patient care setting. They must be an effective communicator as they will serve as the subject matter expert.
Job Responsibility
Maintain board of pharmacy compliance
Pharmacist scheduling to maintain ratio per the tech needs and hours as outlined by pharmacy manager
Develop & manage rotation of staffing to cover canister checks
Develop & manage rotation to cover PV3
Solicit and scheduling of PRN shifts to maintain ratio during required weekend production
Develop & manage rotation to put pharmacists in position to succeed in hitting their individual point goals
Negotiate with COE leaders on RPh assignments
Perform QRE investigations
Be on site to observe and report concerns about pharmacist behavior or performance to COE managers
Support canister checks, InspectRx images, PV3 images, PV3, PV1
Successfully balance administrative tasks
Maintain a high degree of confidentiality consistent with HIPAA and professional standards
Requirements
Bachelor's degree in Pharmacy or Doctorate in Pharmacy (PharmD), required
Must hold a current Pharmacist license in the State of California or be able to earn a California license
Willingness and ability to obtain multiple state pharmacist licenses where the PIC is required to be licensed, working with Compliance to achieve this goal within the first 12-18 months
Proven track record of establishing and maintaining board and regulatory compliance for prescription pharmacy operations
At least five years having led pharmacists, as well as extended teams, to successful and consistent accomplishment of key performance measures
Strong track record of performance, team building, operations management, quality improvement
Minimum 3 years of managerial experience leading pharmacists and/or technicians in a clinical operation, pharmacy operations, or contact center environment
Must be registered or eligible to become registered with the appropriate State Board of Pharmacy
Proficient with MS Office Suite
Excellent communication skills, both verbal and written
Ability to communicate effectively and professionally through written, verbal, and interpersonal skills
Strong technical and computer skills to navigate proprietary and other pharmacy software
Demonstrated experience with problem-solving, conflict resolution, and project management skills
Detail oriented and organized with the ability to work with a sense of urgency, work under pressure, multi-task, and achieve deadlines without sacrificing quality
Strong data entry capability
Strong analytical skills with good clinical judgement and decision making
Knowledge of state and federal laws and regulations, including HIPAA and Fraud, Waste, and Abuse