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Pharmacist - Healthcare Services

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Boots

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Location:
United Kingdom , Nottingham

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Category:
Pharmacy

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a pharmacist with us you'll be providing excellent customer and patient care - it's listening and providing your expert advice and reassurance to deliver healthcare services. This is an exciting opportunity during a period of transformation to join a new team providing services to customers and patients across England in the growing Customer Support Centre. This role would require full time working at our Nottingham Support Office.

Job Responsibility:

  • Delivering New Medicines Service (NMS) conversations in line with the service specification, with the potential to expand to other services
  • Ability to deliver quality patient consultation via digital/virtual routes (e.g. telephone, video calls)
  • Deep understanding of NMS, including drugs/conditions eligibility, always acting in the best interests of the patient, and makes consultation records to a high standard
  • Able to work efficiently in order to achieve business ambitions and goals, to support the call centre performance
  • Uses IT skills appropriate to role e.g. able to navigate Columbus efficiently or other activity involving digital systems
  • Takes responsibility to keep practice up to date and continually learns to improve practice
  • Delivering exceptional patient care to support a positive customer experience

Requirements:

  • Pharmacist registered with the GPhC/PSNI/PSI with high personal credibility
  • Maintains a CPD portfolio and meets revalidation criteria
  • Role model for patient-centred care and consultation skills
  • Effective communication skills, including: Verbal communication over the phone
  • Great communication skills (both written and verbal)
  • Confident in building professional networks with key stakeholders
  • Able to prioritise workload effectively
  • Able to work independently
  • Problem solving capability and be able to respond to unknown or unusual scenarios/queries
What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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