CrawlJobs Logo

PFS Representative I

United States, Tucson · Job Posted March 26, 2026
Apply Position
Job Link Share

Job Description

In a high call volume setting, performs self-pay collections which include complex review of billing and collections activities. Resolves and researches any potential coverage to ensure timely and accurate payment. Has a complete understanding of all options to resolve the balances. Processes payments, sets up payment arrangements, and offers financial assistance to patients who are experiencing financial difficulty. Evaluates accounts and determines payment dates based on patient’s ability to pay and hospital policies. Must exhibit strong knowledge of fair debt collections. Explains charges, services, and hospital privacy regarding payment of bills. Provides technical assistance to set up MyChart access, and answers inquiries submitted through MyChart. Works assigned work queues in a timely manner.

Job Responsibility

  • Performs self-pay collections which include complex review of billing and collections activities
  • Resolves and researches any potential coverage to ensure timely and accurate payment
  • Processes payments, sets up payment arrangements, and offers financial assistance
  • Explains charges, services, and hospital privacy regarding payment of bills
  • Provides technical assistance to set up MyChart access, and answers inquiries submitted through MyChart
  • Works assigned work queues in a timely manner
  • Assists management in maintaining or reducing account receivable (AR) days
  • Ensures UB04 and HCFA 1500 claims and/or self-pay patient accounts are billed in a timely, complete, and accurate manner
  • Provides information regarding patient accounts in response to inquiries
  • Provides routine daily internal and external interface with unit/department management and staff, other service areas, information systems, physicians, physicians’ office staff, patients, software/hardware vendors, and third-party payers
  • Assists with problem solving, inquiries, and customer interaction
  • Researches and analyzes any correspondence received related to assigned accounts
  • Adheres to and supports team members in exhibiting TMCH values
  • Analyzes patient accounts, determines non-collectable accounts, and recommends bad debt or charity write-offs when applicable
  • analyzes and processes contractual write offs
  • Adheres to TMCH organizational and department-specific safety and confidentiality policies and standards

Requirements

  • High School diploma or General Education Degree (GED)
  • One (1) year of related experience such as medical billing or third-party collection, or customer service in a hospital, payer, or physician setting
  • Technical experience in CMS/Medicaid regulations and/or commercial payer billing requirements
  • Minimum one (1) years’ experience in a windows environment, including Excel

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

PFS Representative I

8 matching positions

PFS Representative I

Performs self-pay collections or third-party billing/collections which includes ...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or General Education Degree (GED) required
  • One (1) year of related experience such as medical billing or third-party collection, or customer service in a hospital, payer, or physician setting
  • Technical experience in CMS/Medicaid regulations and/or commercial payer billing requirements
  • Minimum one (1) years’ experience in a windows environment, including Excel
Job Responsibility
Job Responsibility
  • Performs self-pay collections or third-party billing/collections which includes a complex review of billing and collection activities
  • Resolves problems and demonstrates complete understanding of payer and/or patient requirements to ensure timely and accurate payment
  • Makes independent decisions based on the needs of the patients and/or payer situations
  • Assists management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows
  • Ensures UB04 and HCFA 1500 claims and/or self-pay patient accounts are billed in a timely, complete, and accurate manner in accordance with appropriate guidelines
  • Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence
  • Demonstrates understanding of the entire revenue cycle
  • Provides routine daily internal and external interface with unit/department management and staff, other service areas, information systems, physicians, physicians’ office staff, patients, software/hardware vendors, and third-party payers in order to resolve patient concerns, disputes, and billing audits in order to receive payment
  • Assists with problem solving, inquiries, and customer interaction to ensure positive results
  • Researches and analyzes any correspondence received related to assigned accounts
  • Fulltime
Read More
Arrow Right

Pfs Representative Iii - Medicare Biller

Medicare Billing Specialist: Performs complex review and reconciliation of Medic...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or General Education Degree (GED)
  • Three (3) years of related experience, specific to role specialty such as medical billing or third-party collection, or customer service in a hospital, payer, or physician setting
  • Technical experience in CMS/Medicaid regulations and/or commercial payer billing requirements
  • Minimum three (3) years’ experience in a windows environment, including Excel
  • Relevant professional certification encouraged within 2 years
  • Knowledge of medical insurance practices and policies and regulations
  • Knowledge of HMO, PPO, and Indemnity third party billing guidelines
  • Knowledge of either UB04 hospital or CMS physician billing forms
  • Knowledge of government and non-government uniform billing guidelines
  • Knowledge of medical terminology and coding Related to hospital billing and/or professional billing such as revenue, CPT diagnosis codes, modifiers, occurrence codes, value codes, and the appropriate usage of these codes
Job Responsibility
Job Responsibility
  • Performs complex review and reconciliation of Medicare patient accounts
  • Communicates with Medicare regulatory or, state agencies, related to Medicare billing, collection or refund activities
  • Works independently to resolve problems and demonstrates complete understanding of payer requirements to ensure timely and accurate payment
  • Completes reconciliation and billing of accounts making independent decisions based on situations
  • Works directly with Finance Director on any Medicare payment discrepancies and works directly with Compliance on CMS Regulatory requirements
  • Works with Health Information Management (HIM) on coding issue and local coverage determination (LCD) issues
  • Assists management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows
  • Ensures UB04 and HCFA 1500 claims and/or self-pay patient accounts are billed in a timely, complete, and accurate manner in accordance with appropriate guidelines
  • Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence
  • Demonstrates understanding of the entire revenue cycle
  • Fulltime
Read More
Arrow Right

Patient Financial Representative Senior - Financial Services

The associate is responsible for the duties and services that are of a support n...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or equivalent years of experience required
  • 3-5 years of experience preferred
  • Experience working within a multi-facility hospital business office environment preferred
  • Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
  • Ensures PFS departmental quality and productivity standards are met
  • Collects and provides patient and payor information to facilitate account resolution
  • Responds to all types of account inquiries through written, verbal, or electronic correspondence
  • Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
  • Maintains working knowledge of all functions within the Revenue Cycle
  • Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
  • Meets or exceeds customer expectations and requirements, and gains customer trust and respect
  • Compliant with all CHRISTUS Health, payer, and government regulations
  • Fulltime
Read More
Arrow Right

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or equivalent years of experience required
  • Experience working within a multi-facility hospital business office environment preferred
  • College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
  • Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred.
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
  • Ensures PFS departmental quality and productivity standards are met
  • Collects and provides patient and payor information to facilitate account resolution
  • Responds to all types of account inquiries through written, verbal, or electronic correspondence
  • Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
  • Maintains working knowledge of all functions within the Revenue Cycle
  • Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
  • Meets or exceeds customer expectations and requirements, and gains customer trust and respect
  • Compliant with all CHRISTUS Health, payer, and government regulations
  • Fulltime
Read More
Arrow Right

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or equivalent years of experience required
  • 3-5 years of experience preferred
  • Experience working within a multi-facility hospital business office environment preferred
  • Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
  • Ensures PFS departmental quality and productivity standards are met
  • Collects and provides patient and payor information to facilitate account resolution
  • Responds to all types of account inquiries through written, verbal, or electronic correspondence
  • Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
  • Maintains working knowledge of all functions within the Revenue Cycle
  • Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
  • Meets or exceeds customer expectations and requirements, and gains customer trust and respect
  • Compliant with all CHRISTUS Health, payer, and government regulations
  • Fulltime
Read More
Arrow Right

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or equivalent years of experience required
  • 3-5 years of experience preferred
  • Experience working within a multi-facility hospital business office environment preferred
  • Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
  • None required
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
  • Ensures PFS departmental quality and productivity standards are met
  • Collects and provides patient and payor information to facilitate account resolution
  • Responds to all types of account inquiries through written, verbal, or electronic correspondence
  • Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
  • Maintains working knowledge of all functions within the Revenue Cycle
  • Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
  • Meets or exceeds customer expectations and requirements, and gains customer trust and respect
  • Compliant with all CHRISTUS Health, payer, and government regulations
  • Fulltime
Read More
Arrow Right

Patient Financial Representative Senior

The associate is responsible for the duties and services that are of a support n...
Location
Location
United States , San Antonio
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or equivalent years of experience required
  • Post HS education preferred
  • 3-5 years of experience preferred
  • Experience working within a multi-facility hospital business office environment preferred
  • College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
  • Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
  • Ensures PFS departmental quality and productivity standards are met
  • Collects and provides patient and payor information to facilitate account resolution
  • Responds to all types of account inquiries through written, verbal, or electronic correspondence
  • Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
  • Maintains working knowledge of all functions within the Revenue Cycle
  • Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
  • Meets or exceeds customer expectations and requirements, and gains customer trust and respect
  • Compliant with all CHRISTUS Health, payer, and government regulations
  • Fulltime
Read More
Arrow Right

Patient Financial Representative

The associate is responsible for the duties and services that are of a support n...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or equivalent years of experience required
  • Post HS education preferred
  • 1-3 years of experience preferred
  • General hospital A/R accounts knowledge is preferred
  • College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics
  • Ensures PFS departmental quality and productivity standards are met
  • Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
  • Manages and maintains patient and payor information to facilitate account resolution
  • Responds to all types of account inquiries through written, verbal or electronic correspondence
  • Develops and maintains working knowledge of all functions within the Revenue Cycle
  • Meets or exceeds customer expectations and requirements, and gains customer trust and respect
  • Compliant with all CHRISTUS Health, payer, and government regulations
  • Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures
  • Fulltime
Read More
Arrow Right