PFS Associate

• Processes monies/payments/adjustments related to patient accounts and ensures proper verification, reconciliation, and reporting of transactions
• Assists all staff in the department with clerical support
• Alternate working at the reception area meeting and greeting patients
• Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
• Collects partial payments in accordance with hospital policy
• Reviews admissions records to ensure accurate financial and biographical data and documentation have been obtained and properly entered into hospital records
• Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence
• Manages the assigned Bankruptcy and Lien WQ’s to include follow up
• Records, reviews, and applies monies/payments/adjustments received for patient accounts and provides information/forms to appropriate departments
• Maintains current working knowledge of payer regulations, contractual agreements, computer updates, and new collection tools including understanding of the Fair Debt Collection Practice Act
• Provides information about external financial assistance, including recommending third parties
• Processes Accounts Payable transactions such as: checks and posts payments to accounts receivable as needed
• Works with the Supervisors to complete the ordering of all supplies needed in the department
• Clear understanding of the monthly supply budget
• Initiates related computer-generated reports
• Adheres to TMCH organizational and department-specific safety and confidentiality policies and standards
• Performs related duties as assigned

• High School diploma or General Education Degree (GED) required
• One (1) year of related experience such as cash handling, data entry, administrative assistant, customer service, financial billing, or scheduling experience for diagnostic testing and/or surgery preferred

One (1) year of related experience such as cash handling, data entry, administrative assistant, customer service, financial billing, or scheduling experience for diagnostic testing and/or surgery preferred