Pet trainer Jobs

Petsense

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Customer Service

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Not provided

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Job Description:

This position is responsible for leading our Obedience Training Programs. This includes hands-on training with both customers and their pets to teach basic obedience commands in a class environment.

Job Responsibility:

Lead Obedience Training Programs
Hands-on training with customers and their pets to teach basic obedience commands in a class environment
Maintain regular and predictable attendance
Work varied hours, days, nights, weekends and overtime as dictated by business needs
Support selling initiatives (TEAM)
Create a positive, professional, and trusting environment
Answer phone and schedule obedience classes
Be present in store to discuss obedience program
Advise obedience customers on product purchase
Follow Petsense obedience training procedures
Train customers and dogs with patience, consistency and sensitivity
Adhere to customer specific needs
Use non-physical techniques to keep dog calm
Report accidents and injuries to Store Manager
Fill out required obedience training forms
Observe safety rules and procedures
Adhere to cleanliness standards
Operate cash register/computer
Recovery of merchandise
Participate in mandatory freight process
Complete Plan-o-gram procedures
Assemble merchandise
Perform janitorial duties
Execute price changes/markdowns
Assist customers with loading purchases
Ensure safety and well-being of live animals
Sanitize and maintain holding tanks
Care for live animals as required

Requirements:

Minimum of 1-year experience training pets
Must be comfortable working with dogs
Retail experience and/or pet/live animal knowledge is strongly preferred
High school diploma or equivalent
Must be able to read, write and count accurately

Nice to have:

Pet/Live Animal, pet food, pet product knowledge is strongly preferred
Strong communication and problem-solving skills
Basic computer skills
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
Display compassion with animals and treat them accordingly
Exhibit attention to detail

What we offer:

Company-paid life and disability insurance
Paid parental leave
Tuition reimbursement
Family planning resources such as adoption and surrogacy assistance

Additional Information:

Job Posted:
December 11, 2025

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Pet trainer