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This position is responsible for leading our Obedience Training Programs. This includes hands-on training with both customers and their pets to teach basic obedience commands in a class environment.
Job Responsibility
Lead Obedience Training Programs
Train customers and their pets to teach basic obedience commands in a class environment
Maintain regular and predictable attendance
Work scheduled shifts including varied hours, days, nights, weekends and overtime
Take initiative to support selling initiatives (TEAM)
Create a positive, professional, and trusting environment
Answer phone and schedule obedience classes
Advise obedience customers in purchase of appropriate product
Follow Petsense obedience training procedures
Train customers and their dogs with patience, consistency and sensitivity
Adhere to customer specific needs and desires in training
Talk to dog or use non-physical techniques to keep dog calm
Report all accidents and injuries to Store Manager
Properly fill out required obedience training forms
Observe all safety rules and procedures
Adhere to cleanliness standards
Operate cash register/computer following cash handling procedures
Recovery of merchandise
Participate in mandatory freight process
Complete Plan-o-gram procedures
Assemble merchandise
Perform janitorial duties
Execute price changes/markdowns
Assist customers with loading purchases
Ensure safety and well-being of live animals
Complete all documentation associated with job duties
Requirements
Minimum of 1-year experience training pets
Must be comfortable working with dogs
Retail experience and/or pet/live animal knowledge is strongly preferred
High school diploma or equivalent
Any suitable combination of education and experience will be considered
Able to read, write and count accurately
Nice to have
Pet/Live Animal, pet food, pet product knowledge is strongly preferred
Strong communication and problem-solving skills
Basic computer skills
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
Display compassion with animals and treat them accordingly
Exhibit attention to detail
What we offer
Medical
dental
vision
company-paid life and disability insurance
paid parental leave
tuition reimbursement
family planning resources such as adoption and surrogacy assistance