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Pet Grooming Manager

United States, Simpsonville 45000.00 - 55000.00 USD / Year · Job Posted February 21, 2026
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Job Description

We are seeking a General Manager to oversee operations at our thriving grooming business. We're looking for a dynamic and experienced General Manager to oversee our mobile pet grooming operations. In this role, you will have the opportunity to grow and develop a team of passionate professionals, drive business growth, and ensure exceptional service delivery. The General Manager must be a strong leader with exceptional customer service and sales expertise. Your leadership will help keep pets happy, healthy, and well-groomed, embodying our commitment to excellence.

Job Responsibility

  • Hire, develop, retain and inspire a team of groomers, bathers, and future administrative staff
  • Foster a collaborative and positive work environment, encouraging professional development
  • Set performance goals and provide regular feedback to team members
  • Coordinate grooming appointments for efficient scheduling and timely service
  • Oversee inventory management, including grooming supplies and equipment
  • Maintain high standards of cleanliness and safety in our mobile grooming units
  • Interact with clients, addressing their needs, concerns, and feedback with empathy and professionalism
  • Ensure exceptional customer service, building strong relationships with pet owners
  • Handle client escalations effectively to maintain satisfaction
  • Monitor financial performance, including revenue, expenses, and profitability
  • Develop and execute strategies to optimize business growth and achieve financial targets
  • Prepare budgets, track expenses, and manage pricing structures
  • Collaborate with our marketing team to promote services and attract new clients to ensure ongoing conversions
  • Participate in community events, networking, and partnerships to enhance brand visibility
  • Leverage social media and other channels to engage with pet owners

Requirements

  • Proven experience in pet grooming and related roles
  • Strong leadership skills with the ability to motivate and inspire a team
  • Excellent organizational, communication, and problem-solving abilities
  • Passion for animals and a commitment to their well-being

What we offer

  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Opportunity to grow a startup pet grooming business
  • Guidance from Industry Experts: Personal mentorship from a seasoned owner
  • Comprehensive Benefits: Including medical, dental, and vision insurance
  • Wellness and Leave: Generous vacation and paid time off
  • Equipment and Training: Company-provided workwear, cell phone, laptop, and professional training
  • Healthy Workplace: Work with a team of dedicated pet lovers who share your passion
  • Paid Training
  • PTO
  • Fuel Cost Covered
  • Supplies/Tools Provided
  • Great Benefits Package
  • Appointment Schedule Managed by Office
  • Competitive Compensation - Commission & Tips
  • We provide a Mercedes-Benz Van fully equipped with air conditioning, hydrobath and a grooming salon

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