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Pest Control Contract Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Coventry

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

46877.00 GBP / Year
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Job offer has expired

Job Description:

We are seeking a Contracts Manager to oversee our pest control services, working closely with contractors to deliver an efficient, cost-effective service while maintaining excellent customer care standards. This is an exciting opportunity for a motivated and experienced professional with a strong track record in contract management, ideally within social housing or a related environment. You will lead the delivery of high-quality pest control services across a diverse property portfolio, ensuring performance, compliance, and value for money. If you are customer-focused, thrive in a fast-paced environment, and excel at building strong relationships with contractors and stakeholders, we would love to hear from you.

Job Responsibility:

  • Lead the delivery of pest control services across social housing, ensuring safe, compliant, and effective treatments
  • Develop service plans, schedules, and KPIs to drive performance and quality
  • Monitor contractor performance, budgets, and value for money
  • Ensure timely responses to infestations, emergencies, and customer enquiries
  • Drive continuous improvement to reduce pest-related issues and enhance customer satisfaction
  • Manage budgets, forecasting, and compliance, including risk assessments and COSHH
  • Lead and support a Pest Control Planner through coaching and development

Requirements:

  • Relevant professional qualifications in pest control
  • Proven track record in contracts management for pest control ideally within social housing or critical public sector services
  • Experience overseeing contractors, programs, rodent and insect management
  • Problem solving and resilience, solution based with the ability to handle customers concerns sensitively and professionally

Nice to have:

  • Strong analytical planning and budgeting capabilities
  • NEBOSH or IOSH qualification
What we offer:
  • Annual Leave: Annual leave starts at 26 days per year plus bank holidays
  • Annual leave purchase scheme – option to buy up to an additional 5 days per year
  • Enhanced family leave (maternity, paternity and adoption)
  • Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
  • Health and Wellness: Comprehensive health insurance and wellness programs
  • Employee Development: Access to training programs and career development resources

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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