Personnel Computer Support Technician Jobs

Chickasaw Nation Industries, Inc (CNI)

Location:
United States, Charleston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals.

Job Responsibility:

Required travel to Antarctica six (6) months a year or on a rotational basis with IT team
Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained
Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment
Performs infrastructure and desktop updates for NPP and USAP Systems as required
Performs technical support in the installation of program/project unique IT systems/equipment hardware, software, sensors, and associated peripherals
Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests
Performs computer hardware and software installation and operational verification testing
modifies and/or updates special purpose computer programs
and performs system/equipment operational testing
Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required
Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures
Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary
Performs system/equipment hardware and software life-cycle support to include participating in design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data
Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment
Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines
Performs remediation for vulnerabilities or non-compliance items as required
Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary
Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor
Provides engineering and data integration support: a. Engineering and data integration support to include base line configuration of servers, creation of documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001). b. Integration of web development and support of any current or future web-based projects

Requirements:

Must be able to obtain a customer clearance for access to facilities, equipment and property
CompTIA Security+
Must be able to perform job duties in extreme, cold, dark, work environments
Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica
Must pass medical and dental examination prior to deployment
Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques
Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications
Ability to analyze and develop complex design objectives
Proven ability to perform in an advisory capacity and to make recommendations for resolving issues
Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office
Solid analytical, critical thinking and problem-solving skills
Excellent verbal and written communication skills
Excellent customer service skills
Ability to work both independently and in a team environment
Ability to effectively manage multiple projects and priorities
High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments

What we offer:

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off
Observance of Federal Holidays
Employee Assistance Program (EAP)
Training and Development Opportunities

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Personnel Computer Support Technician