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Personal Wellbeing Coach

United Kingdom, Gwent and South Wales 25547.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

Job Responsibility

  • Provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison
  • Undertake assessment and action planning with individual service users
  • Create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users
  • Deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes
  • Develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users
  • Work towards contractual targets and outcomes within agreed timescales
  • Use agreed CRM databases and record all activity relating to caseload and provide updates and reports

Requirements

  • Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
  • The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
  • An ability to work sensitively with clients applying trauma-informed strategies
  • Impressive IT, relationship-building and communication skills, both verbal and written

What we offer

  • Competitive salary
  • Generous leave allowance
  • Staff pension
  • Flexible working
  • Mentoring programme
  • Advice and counselling service
  • Season ticket loan

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